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avasyliev

PvP One EU and PvP 3 EU Mirror - connection issues

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At the moment network connection to these shards is mostly unavailable due to hardware provider issues. Problem will be solved asap.

 

We will keep you posted.

 

Sorry for inconvience

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Captains, who experience:

Authentication error: Account is locked by shard 'PvP One EU' - please try later or login there

 

Accounts, that had been on EU servers by the time servers are crashed, are temporarily locked due to save the character progression to the master database. As soon as the issue is solved, accounts should be unlocked automatically In case any character keep locked state after servers are back, it will be recovered manualy

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UPDATE: The hardware provider issue has been resolved, PvP 3 EU Mirror server is accepting connections now and you can join the server to play.

 

However, there are still some issues with PvP One EU remain, The server is expected to be open by the end time of daily maintenance (1 -2 hours), same ETA for the locked characters to be unlocked.

 

Sorry for inconvience

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thousand of player (1600~1800players) account stuck in PVP1 when server crash
 (*didn't done with complete logout.)

 

it's mean we can't change other server to play- .- Half of the day is so boring

Edited by as24862486

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There appears to be issues with the US servers at this time. I'm trying to log onto PVE One USA and am receiving an Error: login queue request failed

Having been in the server and dropped a little while ago has caused an issue trying any other server as they see me still on this one. A real Catch 22.

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My ship and money have reset to basic cutter and 0 gold, and experience remain at ensign, is this a result of you issues or the fact i logged out at sea?

 

This means you logged into the wrong server.  Check the other shards and I'll bet you find all of your money and ships.

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