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Everything posted by Ink

  1. Ink


    Captain is being helped.
  2. @tigerp123 Greetings Admiral! The game is not yet on Steam, do not worry, you will receive the Steam key as soon as the game is available on Steam. Right now you can continue to play through Xsolla Launcher and the only keys that were recently sent are the keys for Xsolla launcher. If you did not receive download link and activation code for Xsolla launcher, please check this guide:
  3. The case is investigated, violation of the rules is found to be true. All players that abused friendly fire are warned, Steam ID are recorded for future violation of the rules
  4. Ink

    Hi Res Images

    Greetings Captain. Please right click on the game in Steam Lib, then select "Properties" and go to the "Local files" tab, open the folder and check the "Screenshots" folder
  5. Admiral, do not worry. The Barbary War Campaign will be available for all players who bought the game before release on Steam.
  6. Admiral, thank you for the feedback. This is a known issue that we will look at
  7. Greetings Admiral, Could you please try to use "Repair" function in the Launcher (Click on "Options", then "Repair") to make sure game files are not corrupted
  8. Captain, it is nice to hear the problem is gone!
  9. Captain, there is no bug, unless you do not have a trincomalee elsewhere among your docks - if so, please update your first post with a screenshot of your docks. The DLC works just like any other ship DLC - you cannot redeem a ship if you have the same type in a dock. A workaround is to send a ship in a fleet and then redeem another copy.
  10. Captains, as mentioned above, If you have not received Trincomalee DLC - please wait a bit. In case the DLC has not appeared within a couple of days, please send F11 report.
  11. Please try the workaround mentioned above - it should help you.
  12. @Malcolm3 Просьба проверить личное сообщение
  13. Greetings Captain. Could you please be so kind and capture some screenshots with the problem(e.g. at the end) and post it here? You can upload it on services like imgur.com and just copy here the link. You can hold down CTRL button to turn cursor on.
  14. Greetings Captain, Could you please clarify if you use Citrix workspace software? If so please try temporary disable Citrix Virtual Bus Enumerator in the system devices (you might need to activate it again once you are about to use Citrix) Open Windows Command Prompt (press Windows + R), then type: devmgmt.msc and click ok Expand System devices tab and find Citrix Virtual Bus Enumerator Right click on it and select "Disable"
  15. The case is under investigation
  16. Greetings, you should be able to change email in your account settings
  17. Captains, the problem is under investigation, at the moment both servers are online. Apologies for the inconvenience.
  18. After investigation Captain MMZHLB was warned. Steam IDs are recorded - in case similar cases will happen in future more severe actions might follow up.
  19. @Edmund Barbarossa Captain, please make sure to report chat abuse via in-game report function (right click on a player name and select "report"). Appropriative actions will be taken once chat reports are checked.
  20. Greetings Admiral! Please try to uninstall, then remove all temporary files (once you uninstall the game): 1) Close the game Press Win+R then type: %HOMEPATH%\AppData\LocalLow\Game Labs\ Right click on Ultimate Admiral Dreadnoughts folder and delete it 2) Close the game Open Windows Command Prompt (press Windows + R and type cmd, press enter afterwards) type: regedit Go to HKEY_CURRENT_USER\SOFTWARE\Game Labs\Ultimate Admiral Dreadnoughts Right click on Ultimate Admiral Dreadnoughts folder and delete it Close regedit Then install the game again. Please let us know if the problem persists
  21. Admiral, nice to hear the problem is solved!
  22. Captain, please check private forum message for additional clarification
  23. Admiral, right now we cannot provide the exact date, but we will announce it as soon as we can
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