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Everything posted by Ink

  1. Ink

    Missing rank

    Captain, perhaps you were playing on another Steam account, but this character, ccording to logs, was ranked as First Lieutenant on 30th May.
  2. Ink

    Missing rank

    What is your character name?
  3. Ink

    Missing rank

    Greetings Captain. Are you sure you are playing on the right server? Perhaps you have two characters on each server and accidentally logged on a wrong server?
  4. Thank you for the report, the problem will be fixed in one of the next patches
  5. Ink

    Ruder block

    Once you face it again or if you can reproduce the case - please send F11 report with details.
  6. Добрый день. К сожалению, подобные случаи не компенсируются.
  7. Glad to hear the problem is solved! Probably it was a temporary connection issues.
  8. Ink

    Ruder block

    On the screenshot you activated brace - do you mean you could not deactive brace? Have you lost connection after that?
  9. Greetings Captain. Please check private forum message for additional clarifications
  10. Please check private forum message for additional clarification
  11. Captains, We are launching servers soon. The rare bug that has caused 2 crashes over 1 week has not been reproduced yet. But we are searching for it. Launched servers will let you play and progress and will help us identify this bug faster. If you lose valuable items on the next crash after servers restart please post your losses in support forum with screenshots. They will be compensated. To alleviate the issues and increase the traffic on OW we will start the Date with Diana event which will have 3 rare ships in it in usual locations (event will start tomorrow after maintenance). Please report any issues, lags or inconsistencies in this topic. Apologies about the inconvinience. СRASHES ARE HIGHLY LIKELY BUT WE ARE WORKING ON IT AND PLAN TO WORK ON IT ALL NIGHT!
  12. Капитаны, На данный момент времени на PVP сервере наблюдаются проблемы с соединением. Мы изучаем проблему и будем держать вас в курсе. Приносим извинения за неудобства.
  13. Captains, War server is experiencing connection issues at the moment. The problem is under investigation, we will keep you informed. Apologies for the inconvenience caused.
  14. Greetings Captain. Could you please clarify if you tried to restart Steam or PC?
  15. @Tspoon player Brodyaga already counted in your hunt missions. What mission did you mean?
  16. Greetings Admiral. Could you please clarify if you confirmed the registration within launcher?
  17. There were no changes in homeland defence fleet, most likely the NPC that was chasing the player lagged behind due to wind position. We will monitor for similar reports from players, don’t forget to F11 if you face a similar problem
  18. Greetings Admiral, please check this guide:
  19. Ink

    shipyard bug

    Captain, there is no bug - you have to advance your crafting level, at the moment it is only 2nd rank that allows you to craft ships up to frigates
  20. Капитаны, Ввиду непредвиденных проблем, техническое обслуживание серверов продлено примерно на час. Мы будем держать вас в курсе событий. Приносим извинения за причиненные неудобства
  21. Captains, Due to unexpected issues daily maintenance is prolonged for about ah hour. We will keep you updated. Apologies for the inconvenience caused
  22. Greetings, Could you please clarify if you use Xsolla Launcher or Steam version - In the first case, please start the launcher and leave it alone for about 5 min - the state will be changed from In game to Play
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