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Ink

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Everything posted by Ink

  1. Greetings! What are the full specs of your PC?
  2. Greetings! We have no relation to Roblox, you need to contact Xsolla via their website at xsolla.com
  3. Greetings Admiral! Could you please try to contact Xsolla directly via 24/7 live chat available at help.xsolla.com? They should help you to resolve this problem
  4. Greetings Admiral. Please contact me on ink@navalaction.com from email address that was used to purchase the game
  5. Greetings Admiral! This is a known problem that we plan to address in one of the next patches. If you have any other technical issue with the game, please post here instead: https://forum.game-labs.net/forum/182-game-technical-issues/
  6. I'm glad the problem is solved. Such issues will be eliminated once the game is available on Steam
  7. Greetings Martijn! Please be so kind and contact me at ink@navalaction.com from email address that was used to purchase the game
  8. Admiral, is your Windows up to date? What exact version of Windows?
  9. Greetings Admiral. First of all, please make sure you have installed these:
  10. Greetings Admiral. Please contact me at ink@navalaction.com from the email address that was used to purchase the game
  11. I'm glad the problem the gone!
  12. @EddieAdmiral, please clarify if you tried the workaround I linked above?
  13. Greetings Admiral. Apologies for the inconvenience, here is the workaround: The launcher could be hidden in the system tray (in the bottom right part of Windows, around clock), or you can check that in the Windows task manager there is no "launcher" process (if so, just end it). You do not need to change the password
  14. You can also try this guide (complete it step by step): But still, the game is not guaranteed to run on a PC that is below the minimum requirements
  15. Greetings Admiral. Please check this topic:
  16. Admiral, I'm glad the problem is solved!
  17. Admiral, I'm afraid the graphic card is way bellow minimal system requirements. Have you tried to set all graphics on lowest possible settings?
  18. Hello Admiral. Please contact me on ink@navalaction.com from email address that was used to purchase the game
  19. Admiral, what is your video card and what is the problem, please provide more details.
  20. Admiral, please clarify, do you use overclocking for video card or processor?
  21. Admirals, if you experience issues with starting a combat in the game, please make sure you have the latest VC Redistributables installed. install Visual Studio 2015, 2017, 2019, and 2022 from the Microsoft website, both versions: https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-160 https://aka.ms/vs/16/release/vc_redist.x86.exe https://aka.ms/vs/16/release/vc_redist.x64.exe If you still experience the problem, please post in this topic
  22. The case was also solved by this workaround:
  23. The problem resolved once Admiral installed Visual Studio 2015, 2017, 2019, and 2022 from the Microsoft website, both versions: https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-160 https://aka.ms/vs/16/release/vc_redist.x86.exe https://aka.ms/vs/16/release/vc_redist.x64.exe
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