Jump to content
Game-Labs Forum

Ink

Developers
  • Content Count

    6,918
  • Joined

  • Last visited

  • Days Won

    32

Everything posted by Ink

  1. Captains, thank you for the report. The bug is found and will be fixed within one of the next updates.
  2. Admirals, Could you please try to capture the problem on video? That would be great to investigate the problem.
  3. Hello, please check private forum message for additional clarification
  4. There is no bug, it works as intended. You got doublons for a loki kill but it does not count as pvp kill in hunt missions.
  5. Greetings, once disconnect happens again, please close the game and run connection test report via Naval Action Steam launcher (3rd option - report connection test). Once the report is sent, please paste the number here (it will be something like NAS-1234567 and the number is copied to buffer once the report is sent).
  6. @ThatOneBounced Admiral, once crash happens, please restart the game and send the report via ctrl+J It will send crash logs to us (also please provide the title names of reports here once you sent it)
  7. Greetings, please check private forum message for additional clarification
  8. Greetings, please check private forum message for additional clarification
  9. Greetings, please check private forum message for additional clarification
  10. Ink

    Payment Issue

    Greetings Admiral. Most likely the payment was not complete and the money will be returned to you within a certain time period. Please be so kind and contact Xsolla Team directly via 24/7 live chat at help.xsolla.com - they will provide all the details about the payment and will help you to complete a succefull purchase. Please keep me updated on the issue.
  11. Greetings Captain, We have investigated the server logs, there are no issues or player drops found. Once the lags happen again, could you please check connection to the server by the workaround mentioned here:
  12. You can use the address mentioned here: Captains, regarding the issue. We have investigated the server logs, there are no issues or player drops found. Most likely a part of players experienced connection issues related to a 3rd side internet service providers
  13. Greetings, We plan to release the game in Steam Early Access soon thus the Captain Edition is no longer available (the game will be available in Steam instead)
  14. Greetings, please use in-game chat report system to report such cases. Once the logs are checked appropriate actions will be taken
  15. Greetings, I'm glad the problem is solved!
  16. Ink

    Empty Chests

    Greetings, most likely the items were stacked in warehouse. According to logs you got Basic Surgeon's Chest and Basic Hooks from two mission chest yesterday @GrubbyZebra
  17. @KiloZulu Greetings, could you please make a screenshot once the problem happens again and post it somewhere on imgur.com or similar service? it is probably ladder aiming
  18. Greetings Captains. The problem is under investigation. Privateers should sail open world again after maintenance time
  19. Greetings, please check private forum message for additional clarification
  20. Ink

    2.13 Ghz

    Greetings. Could you please provide more details what happens when you try to launch the game and what is the exact model of CPU?
  21. Greetings, Please check private forum message for additional clarification
  22. Greetings, please check private forum message for additional clarification
  23. Thank you for the report, the information has been sent to the dev team
×
×
  • Create New...