Going to try it here aswell, but I received only 3 redeemables. My character in pve is gone, but i never played there so its not a major issue.
The redeemables I got are: yacht and 2x forged papers. Never got the exp or crafting exp.
I deleted character, remade it (same nation + same name) = no solution.
I deleted character, new name + new nations = no solution
I deleted character, new name + original nation = no solution.
I'm kind of sad that i lost my flag captain rank (valggenkapitein) and I have to start all over. I don't care about the ships, I just want my exp back