ZipLip Posted October 16, 2015 Share Posted October 16, 2015 (edited) . Edited November 2, 2015 by ZipLip Link to comment Share on other sites More sharing options...
raskolnikoff Posted October 16, 2015 Share Posted October 16, 2015 We currently looking into this issue 1 Link to comment Share on other sites More sharing options...
Pagan Pete Posted October 16, 2015 Share Posted October 16, 2015 (edited) I also be having refusals, and major server lag whilst in game. No ship, empty store etc... It made Eddy, the Cabin boy cry. Edited October 16, 2015 by Pagan Pete Link to comment Share on other sites More sharing options...
Henry d'Esterre Darby Posted October 16, 2015 Share Posted October 16, 2015 I also be having refusals, and major server lag whilst in game. No ship, empty store etc... It made Eddy, the Cabin boy cry. Hopefully they'll have it all fixed up very soon. Hang in there folks! Link to comment Share on other sites More sharing options...
ZipLip Posted October 16, 2015 Author Share Posted October 16, 2015 As at 1632 BST. post the 2nd reboot today response times are still slow in port screens. Took over 30 secs to get into OW from clicking 'sail' button in port. Most of that time was stuck in the port screen.. Also logging in to game still took repeated attempts and was very slow after the 2nd reboot. Same as before the 2nd reboot. Appears not to be fixed fully. Link to comment Share on other sites More sharing options...
Henry d'Esterre Darby Posted October 16, 2015 Share Posted October 16, 2015 Please report the country from which you're having problems if you're still experiencing issues. The Developers need this for troubleshooting purposes. Thank you. Link to comment Share on other sites More sharing options...
Tac Posted October 16, 2015 Share Posted October 16, 2015 Uk for me terrible lag a few hours ago after maintenance now if i craft something i have to wait 20 seconds for it to complete,earlier i teleported to the dutch capital and it wasn t there it took a long time to appear i was just looking at a beach,no ships in port etc Link to comment Share on other sites More sharing options...
ZipLip Posted October 16, 2015 Author Share Posted October 16, 2015 (edited) UK Still happening at 1830 BST Login is failing most times If I do get logged in then there is massive lag on any of the port screens or getting into OW. Several times I get the 'missing ship' when going into OW but after a while it reappears. OW sailing, once fully in, is ok Edited October 16, 2015 by Feuersturm Link to comment Share on other sites More sharing options...
Sir Cloudsley-Shovell Posted October 16, 2015 Share Posted October 16, 2015 UK 1859 hrs still happening Login failed 7 times,VERY slow to load screens in port.Sometimes getting the missing ship and a ping of zero.WHEN i can get in all seems fine untill i go into port and we are back to stage one again! Link to comment Share on other sites More sharing options...
ZipLip Posted October 16, 2015 Author Share Posted October 16, 2015 UK 1859 hrs still happening Login failed 7 times,VERY slow to load screens in port.Sometimes getting the missing ship and a ping of zero.WHEN i can get in all seems fine untill i go into port and we are back to stage one again! Ditto - at 1913. Given up. Cant get in at all now. Link to comment Share on other sites More sharing options...
raskolnikoff Posted October 16, 2015 Share Posted October 16, 2015 Unfortunately, there is no good news for now We are able to reproduce the issue from different locations in EU and US, but we are unable to fix it right now. We are looking for possible workarounds or temporary fix, but this will take some time. It could be related to tier1 providers issue happened today around mid-day EU time, in this case we would need to wait for it to be fixed by them 1 Link to comment Share on other sites More sharing options...
raskolnikoff Posted October 16, 2015 Share Posted October 16, 2015 After a small investigation I found that there is quite few games with similar issues, can you please test some other MMO's (especially located not on your continent) and check - does it work for you or not. Thanks! Link to comment Share on other sites More sharing options...
raskolnikoff Posted October 16, 2015 Share Posted October 16, 2015 "Quick-fix", more like recommendation - please try using other connection (mobile phone, neighbors wifi?) to connect to the game, if it helps - please reply here Link to comment Share on other sites More sharing options...
Hugh Latham Posted October 17, 2015 Share Posted October 17, 2015 US, California. Was having trouble in port and collected a contract at a remote port by impatiently re-claiming the one in my port. Terrible lags, etc. Link to comment Share on other sites More sharing options...
GreasyMnky Posted October 17, 2015 Share Posted October 17, 2015 Quebec, Canada. Horrible lags from ports and open world taking long times to load (if it even lets me see the ship, the ports appear 1 minute later) Link to comment Share on other sites More sharing options...
Chug Posted October 17, 2015 Share Posted October 17, 2015 UK . Had to try 6+ times to login to game. Still getting lag when using menus, items not being visible for 20-30 seconds at end of fights and when in port transferring or buying goods can take multiple attempts to move. Also, occasional long load times. Doesn't seem to happen on every load screen, just 50% of time roughly. Link to comment Share on other sites More sharing options...
ZipLip Posted October 17, 2015 Author Share Posted October 17, 2015 (edited) . Edited November 2, 2015 by ZipLip Link to comment Share on other sites More sharing options...
ZipLip Posted October 17, 2015 Author Share Posted October 17, 2015 (edited) . Edited November 2, 2015 by ZipLip Link to comment Share on other sites More sharing options...
Windy Posted October 17, 2015 Share Posted October 17, 2015 Australia, same lag, Sloooow loading any screen, CTD, etc Link to comment Share on other sites More sharing options...
TommyShelby Posted October 17, 2015 Share Posted October 17, 2015 Last night i had 1 giant lag spike. Other than everything is running smooth for me. - I'm from Denmark, 90/90 Download/Upload. 21-25 Ping. Link to comment Share on other sites More sharing options...
DazednConfused Posted October 17, 2015 Share Posted October 17, 2015 Im from NZ, have potato internet, and can play the game fine. The one time it wasn't letting me play i went offline on steam, restarted online and bobs your uncle. Link to comment Share on other sites More sharing options...
raskolnikoff Posted October 17, 2015 Share Posted October 17, 2015 Unfortunately, problem still exists, switching to another internet provider (mobile 3g/4g, wifi access point with different ISP) may help Problem related to interconnection between tier1 providers and needs to be fixed by them, we are looking for possible ways to avoid that kind of issues in future 1 Link to comment Share on other sites More sharing options...
raskolnikoff Posted October 17, 2015 Share Posted October 17, 2015 If you have connectivity issues, please post here or PM to me your ISP name and country where you are playing from Link to comment Share on other sites More sharing options...
raskolnikoff Posted October 17, 2015 Share Posted October 17, 2015 major issues are coming from UK (Sky provider are affected, not sure about others, but EE works) and US (most of providers), most EU countries works, but may experience lags. We don't have any information from Asia yet, few people from NZ and Australia reported no issues Link to comment Share on other sites More sharing options...
Chug Posted October 17, 2015 Share Posted October 17, 2015 yeah I am having the problems as mentioned before and can confirm I'm in the UK and with Sky. Also at a guess, this is also the cause of having no ship visible and the camera stuck underwater? Link to comment Share on other sites More sharing options...
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