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Greetings, this is game mechanic (not a bug) This is a bug and will be fixed. Thank you for the report

Greetings, thank you for the report, under investigation

Nice to hear the problem is solved! If you face this problem again, here is a workaround that might help: Click on the mail address in the top right section of launcher and click on "Settings", then activate or deactivate (for most cases - you have to deactivate it) the "Use a P2P connection" option, as shown on screenshot:

Greetings, please check private forum message for additional clarification

Greetings , thank you for report

Greetings, could you please clarify if the problem is still there?

@Malcolm3 проанализировали все 9 сундуков. К сожалению, в тот день Вам действительно крупно не повезло, бага нет.

Greetings! Could you please clarify if you use Citrix workspace software?

Greetings! Yes, you can play the current alpha builds now, both Commodore and Admiral Editions provide access to closed Alpha Build (and Steam key - once the game is available in Early Access there) https://www.aos.ultimateadmiral.com/

Captain, there is no bug, for the server it does not matter if a player lost connection due to disconnect or hardware issues (otherwise there could be exploits) - your ship stay in Open World for some time

There is no bug, you could get missions on two closest ports only In your situation, If you want to take a mission on a certain port, you have to start from the closest free town This is a known minor issue

@Longdan Greetings, the bonus key is meant to be redeemed within the launcher to get access to the current alpha builds. You will receive the Steam key as soon as the game is available on Steam Early Access Regarding the link to download - please check private forum message for additional clarification

Greetings, please check private forum message for additional clarification

Greetings, please check private forum message for additional clarification

Greetings, please check private forum message for additional clarification

Greetings, please check private forum message for additional clarification

Greetings, could you please clarify if you tried to run the launcher as admin? Also, have you checked if the launcher is blocked by antivirus/firewall software? in case both workarounds did not help you, please make a screenshot of the issue, then open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\Ultimate Admiral Dreadnoughts\log There will be log files from the launcher (e.g. 02.02.20.txt) Please copy the latest log file and screenshot, then contact Xsolla support team via live chat option (help.xsolla.com) or email (support@xsolla.com), describe your issue and attach both files

Greetings, please check private forum message

Greetings! Please check private forum message or facebook message

You can find permits in Gold, Silver, Captain and Admiral chests

Проверим. Но то, что из золотых и серебряных сундуков не выпало пермитов - не идет в разрез с игровой механикой (возможно, Вам не повезло). Пермиты гарантировано выпадают только с пвп сундуков

Nice to hear the problem is solved!

Thank you for the report, it will be checked.

Nice to hear the problem is gone!

Greetings, the key is for Xsolla launcher. Steam key will be sent to you as soon as the game is available in Steam Early Access. Regarding the link to download, please check private forum message for additional clarification