Players are expected to come and go especially at this stage of the game. Also with the addition of new content over time numbers are expected to bounce back and forth.
Salty,toxic,rude etc posting is to be expected since younger people have access to the game and you cant expect to be as mature as us. Its the internet. That's one of the most important things i 've learned about it.
Something that we think that may be easy to fix may be not.
You cant expect so many things by a small dev team in such a short time. Just think how much time was needed for OW to be created.
Now before you say i sound one of their employees i am not. I'm just being rational. They are being honest and i appreciate that since i think that honesty in a consumer-seller relationship is one of the most important things. They are not EA in terms of size and in terms of thinking (thank god) so i think we should all acknowledge and appreciate that. But they might grow over time and if they begin to turn like EA i will one of the first to fight them like i did with others.
I will repeat: Patience is a virtue.
Do you want a fine and polished product or a shiny rushed one?