Cornelis Vrolijk Posted January 12, 2015 Share Posted January 12, 2015 Maybe it was a problem for paypal because for most accounts they have to pay it first before cashing in the money from the back accounts. It's called direct pay if I stood correct. The money has still not been deducted from my bank account, so technically the game is not mine yet Link to comment Share on other sites More sharing options...
Jimieus Posted January 13, 2015 Share Posted January 13, 2015 Hello everyone.. Thanks to your efforts we have been contacted by Paypal and the situation is being resolved right now. It will take some time but there is light now in the end of the tunnel. We appreciate your help and comments. We will not let you down. Thanks for the info! This would be a good thing to add to the pre-orders page IMO. Cant wait to pre-order hahaha Link to comment Share on other sites More sharing options...
AP514 Posted January 13, 2015 Share Posted January 13, 2015 I Agree keep sending the Emails................................until this is Resolved..... If we do not keep the pressure up PAYPAL will put this problem on the back burner Link to comment Share on other sites More sharing options...
Ultra Vires Posted January 13, 2015 Share Posted January 13, 2015 Glad there has been contact from PayPal about the issue! I have sent them an e-mail regardless. It's a shame that this has hindered your efforts, though PayPal are a huge business, so inconveniences in the name of combating fraud can always be expected. Doesn't do their PR any favours, that's for sure! E-mail: Hello Paypal,I have just found out that you have frozen the account of Game-Labs LLC (their case number: PP-003-614-057-132). I support the unblocking of their account as I have received the game and can verify that their product has been fully delivered.My Unique Transaction ID: ***I hope this can be of assistance in resolving the case.Regards,*** Link to comment Share on other sites More sharing options...
GERFixer303 Posted January 13, 2015 Share Posted January 13, 2015 I hope PayPal unlocks the account soon, I can't wait to get my hands on this game. Link to comment Share on other sites More sharing options...
Felklaw Posted January 13, 2015 Share Posted January 13, 2015 Gah! I just watched some Twitch streams of this, and came here to buy it.... I have already sent an email to PayPal also, didn't like their cookie cutter response so went back and got a rep finally answered. Hope they hurry up and fix it for you guys, I have got this money burning a hole in my pocket that has your name on it! 1 Link to comment Share on other sites More sharing options...
Fogy Posted January 13, 2015 Share Posted January 13, 2015 I really hope it opens before friday. Link to comment Share on other sites More sharing options...
Crimson Sands Gaming Posted January 14, 2015 Share Posted January 14, 2015 One of my Stream Viewers suggested this game to me a few days ago, i been debating on purchasing it until earlier today... go figure that when i decided to jump on board and buy it that Paypal decided to do this lol... I love SImulators and naval warfare games such as these, brings back fond memorys of other much older games i played... Hoping for the best form this game, and as soon as i can Purchase and get into the game i plan to start Twitch Streaming it and playing with my Viewers Link to comment Share on other sites More sharing options...
Dio Posted January 14, 2015 Share Posted January 14, 2015 Good to hear that Paypal will stop being a Paypain and I can pick up the game! I swear they just do this for pure enjoyment, it makes very little sense. Link to comment Share on other sites More sharing options...
Chilly Willy Posted January 14, 2015 Share Posted January 14, 2015 SENT Link to comment Share on other sites More sharing options...
Destraex Posted January 14, 2015 Share Posted January 14, 2015 Still not resolved? Bugger. Link to comment Share on other sites More sharing options...
StandingCow Posted January 14, 2015 Share Posted January 14, 2015 Just found out about this through Sidestrafe's youtube channel. Cannot wait until the paypal thing gets resolved! Link to comment Share on other sites More sharing options...
Soraellion Posted January 14, 2015 Share Posted January 14, 2015 I MUST HAVE IT! /sits in a corner, mumbling away about how he can't wait Link to comment Share on other sites More sharing options...
Strait Raider Posted January 14, 2015 Share Posted January 14, 2015 Sent, with all the decorum and restraint that could be willfully mustered. Link to comment Share on other sites More sharing options...
GERFixer303 Posted January 14, 2015 Share Posted January 14, 2015 Damn you PayPal, hurry up Link to comment Share on other sites More sharing options...
Gatsu Posted January 14, 2015 Share Posted January 14, 2015 I hate PayPal so much, they have made me lose a lot of money by letting scammers have whatever payment had been made refunded, without any questions asked, they simply just refund people. Please do not support PayPal, stop using them as soon as you can. Link to comment Share on other sites More sharing options...
GERFixer303 Posted January 14, 2015 Share Posted January 14, 2015 They've done what??? Link to comment Share on other sites More sharing options...
Magnum Posted January 15, 2015 Share Posted January 15, 2015 Keep the pressure up me hardies, an email a day makes the pressure stay. I'm doing one a day till the boarding is complete! aye. Link to comment Share on other sites More sharing options...
Magnum Posted January 15, 2015 Share Posted January 15, 2015 I want this boarding to expedite - so I'm calling them on the phone and telling their stupid bot voice - I want an operator - until I get one. Then I complain about them not answering my emails except with bots. I'm very polite with the live operator and ask them to answer my emails and I give them the case # PP-003-614-057-132 and ask that my concern about them not unblocking Game Labs LLC's account fast enough be attached to the file. I also make sure they understand I am very satisfied with Game Labs product - I am a happy camper! I hope this is a help. 2 Link to comment Share on other sites More sharing options...
thomas aagaard Posted January 15, 2015 Share Posted January 15, 2015 Hello everyone.. Thanks to your efforts we have been contacted by Paypal and the situation is being resolved right now. It will take some time but there is light now in the end of the tunnel. We appreciate your help and comments. We will not let you down. It is also on the first page... Link to comment Share on other sites More sharing options...
Crimson Sands Gaming Posted January 15, 2015 Share Posted January 15, 2015 dammit, i want to jump into this already!! Hurry up Paypal!!! Link to comment Share on other sites More sharing options...
Captain_Avatar Posted January 15, 2015 Share Posted January 15, 2015 Then I complain about them not answering my emails except with bots.I've already had three bot generated emails suggesting that I contact the offender.Each time I reply: Please refer to the original email - you are the concern. Me thinks I'm just bashing my head against a brick wall. Customer Service? Yeah, right. Cheers Link to comment Share on other sites More sharing options...
Destraex Posted January 15, 2015 Share Posted January 15, 2015 They outsourced the customer service to a bot. Soon skynet will rule! 1 Link to comment Share on other sites More sharing options...
FreshTheFallen Posted January 15, 2015 Share Posted January 15, 2015 Well, I guess the pressure will increase dramatically now, after Jingles made a video about NA and told people to get in contact with PayPal to get the account unfreezed soon. Of course most of his subscribers probably are not that interested in NA (yet), but even if only 1000 of his subs would get started, that would help a lot. Link to comment Share on other sites More sharing options...
Bolitho Posted January 15, 2015 Share Posted January 15, 2015 Link to video please. Link to comment Share on other sites More sharing options...
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