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Technical problems. Reporting guide. Known issues and their solutions.

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Automatic error reporting system sends information about all arising errors during game. This system works automatically so no any manual actions are needed.   Automatic crash reporting system send

Here described main types of technical problems that could be faced in game and how to fix these. 1. Login message: Error: wrong protocol version.   2. Login message: Error: wrong client version

Captain, you linked a test to the closest place to you, meanwhile servers are placed far away thus there could still be temporary issues on your side as no server issues were found by the time you men

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On 8/23/2020 at 12:25 PM, Sea Archer said:

It took me like 2 min to enter a battle today, then it shows only this:


after closing the game and logging in again, I could start the battle, though a lot of time was lost and the enemy had time to escape.

This problem usually happens during temporary connection issues on player side or, in some cases, hardware issues like lack of memory etc.

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On 8/30/2020 at 7:05 AM, Razin said:

Здравствуйте.Второй день не могу зайти на сервер.Бесконечная загрузка. NAS-1448155

Просьба уточнить, прошла ли проблема? Похоже на временные проблемы с соединением

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