Ink Posted June 17, 2016 Share Posted June 17, 2016 I didn't use F11 after game - mayby that was my mistake but later I spoke to e1mo and he told me to post here so do I. Captain, always report bugs through F11 in the future - without it there is no way to investigate the issue. Link to comment Share on other sites More sharing options...
Ink Posted June 17, 2016 Share Posted June 17, 2016 Captains, if this happened because of us ships will be compensated based on the logs we have. If you filed the ticket you are safe. Link to comment Share on other sites More sharing options...
Ink Posted June 17, 2016 Share Posted June 17, 2016 Captain, please check this post Link to comment Share on other sites More sharing options...
SeeQu Posted June 17, 2016 Share Posted June 17, 2016 Captain, always report bugs through F11 in the future - without it there is no way to investigate the issue. Can i report that now ? I wrote date and time will this be enought ? Link to comment Share on other sites More sharing options...
Blucher Posted June 17, 2016 Share Posted June 17, 2016 (edited) Hi captains, Like some other people, I encountered yesterday this game crash while in a battle and I finaly lost 1 dura of my St. Pavel cause of this issue... So it seems that we have to send a ticket via the F11 bug report button. I don't know if I done it right, but yesterday I sent a crash report and explained everything in details via the game launcher "Report Crash" (we can also read on the top of that window "NavalActionBugReporter") so is my request valid or have I do to it again via the F11 specific button ? Greetings. Edited June 17, 2016 by Blucher Link to comment Share on other sites More sharing options...
Ink Posted June 17, 2016 Share Posted June 17, 2016 Greetings, Captain. What is your ingame nickname? Link to comment Share on other sites More sharing options...
Ink Posted June 17, 2016 Share Posted June 17, 2016 Yes, Captain Link to comment Share on other sites More sharing options...
Blucher Posted June 17, 2016 Share Posted June 17, 2016 (edited) Hi and thank you for your fast answer my ingame nickname is SMS Blucher and my report number is NAS-322590. Greetings. Edited June 17, 2016 by Blucher Link to comment Share on other sites More sharing options...
sirsidneysmith Posted June 17, 2016 Share Posted June 17, 2016 Can people who lost a ship(I lost a Victory) please post when they get their ships or durability back so I know that I did not get left out. Thanks! Link to comment Share on other sites More sharing options...
Michael Frost Posted June 18, 2016 Share Posted June 18, 2016 I guess it's a matter of correct reporting via f11. I'm sure the devs will address this. But expect things like this to happen - remember we're in alpha stage. As I said, I reported the error (F11). The devs have already answered that durability will be restored. Really we are in alpha stage, and inconveniences may occur (and probably will). The player who buys a game in alpha stage have to understand that. However, there are things even in alpha stage may not happen. Losing an item that cost a lot to win is one of those things. We all know that the process of achievements within the game is slow. Losing a ship that took a month to buy leaves no angry player. Either way, the response of devs was rapid. I thank them. Link to comment Share on other sites More sharing options...
Sir Sidney Smith Posted June 20, 2016 Share Posted June 20, 2016 When should we expect to get our ships back? Days? Week? Link to comment Share on other sites More sharing options...
Gordon MacBeth Posted June 20, 2016 Share Posted June 20, 2016 Anyone seen any compensation yet? I lost a dura on a new Bellona in a mission due to this. Link to comment Share on other sites More sharing options...
admin Posted June 22, 2016 Share Posted June 22, 2016 Captains who lost ships AND filed a report should receive a follow up email from us today, requesting additional info. If you have not filed the report this is your last chance we won't be accepting more requests starting tomorrow. If you filed a report before please log into the game later tonight (in 5-6 hours) or tomorrow and respond to it. If you have not received an email by tomorrow please contact Ink in game (on all servers) or on forums here. http://forum.game-labs.net/index.php?/user/43-ink/ You will receive the recovery service once you reply to the in game email (they will be coming out shortly). Link to comment Share on other sites More sharing options...
Ink Posted June 23, 2016 Share Posted June 23, 2016 I would like to remind that Captains who expecting a ship recovery - you must login to game and respond to in game email. Link to comment Share on other sites More sharing options...
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