Beer4TheBeerGod Posted January 21, 2016 Share Posted January 21, 2016 For the past two days I've tried to connect to the servers to play the game. Thus far I've reinstalled the client twice (I have Steam), verified the files, maximized update priority, and also tried deleting my character to create a new one. Nothing has worked. I select a server, login via Steam ID, select my character, a black dot appears in the bottom corner, and then nothing happens. Revision is 26373. Any ideas? I really want to play. Link to comment Share on other sites More sharing options...
Henry d'Esterre Darby Posted January 21, 2016 Share Posted January 21, 2016 What are your processor and video card specifications? Link to comment Share on other sites More sharing options...
Beer4TheBeerGod Posted January 21, 2016 Author Share Posted January 21, 2016 What are your processor and video card specifications? i5-4570, 16GB RAM, GTX-770 2GB I also did a connection test that was successful. Report is NAS-83569. Link to comment Share on other sites More sharing options...
Henry d'Esterre Darby Posted January 21, 2016 Share Posted January 21, 2016 i5-4570, 16GB RAM, GTX-770 2GB I also did a connection test that was successful. Report is NAS-83569. Fairly recent video drivers? Link to comment Share on other sites More sharing options...
Beer4TheBeerGod Posted January 21, 2016 Author Share Posted January 21, 2016 Fairly recent video drivers? Version 359, November 15. I'm updating to the latest to make sure. Link to comment Share on other sites More sharing options...
Beer4TheBeerGod Posted January 21, 2016 Author Share Posted January 21, 2016 Eh Beer.... It's not working for you because the DS wills it... He wants you to play Line of Defense... lol LOL. All I want to be a pirate. Is that too much to ask? Link to comment Share on other sites More sharing options...
Beer4TheBeerGod Posted January 21, 2016 Author Share Posted January 21, 2016 I updated to the latest drivers and it does not seem to have changed anything. Link to comment Share on other sites More sharing options...
Henry d'Esterre Darby Posted January 21, 2016 Share Posted January 21, 2016 Dang, this will take a little more knowledge than I have here. There should be a Developer along to take a look in a few hours. Link to comment Share on other sites More sharing options...
Beer4TheBeerGod Posted January 21, 2016 Author Share Posted January 21, 2016 I appreciate the effort. Link to comment Share on other sites More sharing options...
avasyliev Posted January 21, 2016 Share Posted January 21, 2016 Basing on description, problem seems to be in network connection or firewall settings. Please make sure you have firewall disabled, particularly for the following ports: http://forum.game-labs.net/index.php?/topic/2892-technical-problems-reporting-guide-known-issues-and-their-solutions/?p=135352#entry135352 Link to comment Share on other sites More sharing options...
Beer4TheBeerGod Posted January 22, 2016 Author Share Posted January 22, 2016 Basing on description, problem seems to be in network connection or firewall settings. Please make sure you have firewall disabled, particularly for the following ports: http://forum.game-labs.net/index.php?/topic/2892-technical-problems-reporting-guide-known-issues-and-their-solutions/?p=135352#entry135352 I have Windows 10. How do I go about doing this? Link to comment Share on other sites More sharing options...
Beer4TheBeerGod Posted January 22, 2016 Author Share Posted January 22, 2016 To be clear I have no problem connecting to the shard. I just can't seem to do anything past the player selection screen. I click my name and press START, a little black dot appears in the bottom left corner, and then nothing. Link to comment Share on other sites More sharing options...
Beer4TheBeerGod Posted January 22, 2016 Author Share Posted January 22, 2016 Specifically if you watch this video: At 1:45 he jumps to a screen that says "Entering port". I never jump to that screen. Link to comment Share on other sites More sharing options...
Henry d'Esterre Darby Posted January 22, 2016 Share Posted January 22, 2016 The Developers are asleep for the night, expect a response in a few hours. Link to comment Share on other sites More sharing options...
avasyliev Posted January 22, 2016 Share Posted January 22, 2016 Please try turning off your firewall (Windows 10 instruction): http://windows.microsoft.com/en-us/windows-10/turn-windows-firewall-on-or-off If it does not work, please try using "Report crash" Steam launch option and post here resulting issue name (that will be printed after report is sent). We will check our server logs for more detailed information Link to comment Share on other sites More sharing options...
Beer4TheBeerGod Posted January 22, 2016 Author Share Posted January 22, 2016 Please try turning off your firewall (Windows 10 instruction): http://windows.microsoft.com/en-us/windows-10/turn-windows-firewall-on-or-off If it does not work, please try using "Report crash" Steam launch option and post here resulting issue name (that will be printed after report is sent). We will check our server logs for more detailed information Turning off my firewall did not work. Nor did putting my computer in the DMZ of my router. Report number NAS-85255. Link to comment Share on other sites More sharing options...
Ink Posted January 22, 2016 Share Posted January 22, 2016 Beer4TheBeerGod, just to clarify, you are not able to join either PVP one, PVE one and PVP two? if you were trying to join PVP one only, check other ones and reply, please Link to comment Share on other sites More sharing options...
Beer4TheBeerGod Posted January 22, 2016 Author Share Posted January 22, 2016 Beer4TheBeerGod, just to clarify, you are not able to join either PVP one, PVE one and PVP two? if you were trying to join PVP one only, check other ones and reply, please I am not able to connect to join any server. I have tried all three. Link to comment Share on other sites More sharing options...
Beer4TheBeerGod Posted January 23, 2016 Author Share Posted January 23, 2016 So I downloaded WireShark and I captured the results. I'm noticing a lot of red after I try to press the Start button. 335 46.513368 192.168.1.10 89.163.234.91 TCP 66 63028 → 8080 [sYN] Seq=0 Win=8192 Len=0 MSS=1460 WS=256 SACK_PERM=1336 46.611625 89.163.234.91 192.168.1.10 TCP 66 8080 → 63028 [sYN, ACK] Seq=0 Ack=1 Win=8192 Len=0 MSS=1460 WS=256 SACK_PERM=1337 46.611727 192.168.1.10 89.163.234.91 TCP 54 63028 → 8080 [ACK] Seq=1 Ack=1 Win=65536 Len=0338 46.611931 192.168.1.10 89.163.234.91 TCP 54 63028 → 8080 [RST, ACK] Seq=1 Ack=1 Win=0 Len=0It shows that sequence a lot, using different ports in the 63000 range. Link to comment Share on other sites More sharing options...
raskolnikoff Posted January 23, 2016 Share Posted January 23, 2016 something is definitely blocking data flow from our servers to the game on your PC. Can you please send Wireshark dump to me (with content filtered to Naval Action only) Also can you please make another dump with Fiddler? email: denis@game-labs.net Thanks and sorry for incovinience Link to comment Share on other sites More sharing options...
Beer4TheBeerGod Posted January 23, 2016 Author Share Posted January 23, 2016 I don't know what Fiddler is, but if you let me know I'll do what I can. Thanks for all of this, I sincerely appreciate it. Link to comment Share on other sites More sharing options...
raskolnikoff Posted January 23, 2016 Share Posted January 23, 2016 here is fiddler: https://www.telerik.com/download/fiddler it's a tool for traffic analysis (like Wireshark) Link to comment Share on other sites More sharing options...
Beer4TheBeerGod Posted January 23, 2016 Author Share Posted January 23, 2016 Both have been sent to your e-mail address. Link to comment Share on other sites More sharing options...
Toothpic Posted February 4, 2016 Share Posted February 4, 2016 (edited) I have the same problem, Game connects to shard ok Unable to connect after logging in, same black dot bottom left, Router in DMZ windows, C++ redistributable updated, game re-installed, firewall off, K9 protection turned off "Can I run it" my PC meets min spec, I have shader 5..... just want to be a pirate lol Attempting to log on as Chippy D90 Connection report NAS129700 crash NAS129745 Regards Toothpic Edited February 5, 2016 by Toothpic Link to comment Share on other sites More sharing options...
Toothpic Posted February 5, 2016 Share Posted February 5, 2016 Did the fiddler app.. this is the session details SESSION STATE: Done. Request Entity Size: 872 bytes. Response Entity Size: 115 bytes. == FLAGS ================== BitFlags: [None] 0x0 X-CLIENTIP: 127.0.0.1 X-CLIENTPORT: 49986 X-EGRESSPORT: 49988 X-HOSTIP: 172.93.105.130 X-PROCESSINFO: client:6956 X-RESPONSEBODYTRANSFERLENGTH: 115 == TIMING INFO ============ ClientConnected: 13:02:59.980 ClientBeginRequest: 13:03:00.182 GotRequestHeaders: 13:03:00.182 ClientDoneRequest: 13:03:00.187 Determine Gateway: 0ms DNS Lookup: 0ms TCP/IP Connect: 91ms HTTPS Handshake: 0ms ServerConnected: 13:03:00.279 FiddlerBeginRequest: 13:03:00.279 ServerGotRequest: 13:03:00.279 ServerBeginResponse: 13:03:00.375 GotResponseHeaders: 13:03:00.375 ServerDoneResponse: 13:03:00.377 ClientBeginResponse: 13:03:00.377 ClientDoneResponse: 13:03:00.377 Overall Elapsed: 0:00:00.195 The response was buffered before delivery to the client. == WININET CACHE INFO ============ This URL is not present in the WinINET cache. [Code: 2] * Note: Data above shows WinINET's current cache state, not the state at the time of the request. * Note: Data above shows WinINET's Medium Integrity (non-Protected Mode) cache only. POST http://172.93.105.130:7770/monitorListener/HTTP/1.1 User-Agent: UnityPlayer/4.6.8f1 (http://unity3d.com) Host: 172.93.105.130:7770Accept: */*Accept-Encoding: identityConnection: Keep-AliveContent-Length: 872X-Unity-Version: 4.6.8f1Content-Type: application/x-www-form-urlencoded{"RequestType": "JiraSilentReportRequest","MessageHeader": "","MessageBody": "","AccountId": null,"UserId": null,"PlayerId": null,"IpAddress": null,"SteamId": null,"UserFriendlyName": null,"UserFriendlyId": null,"JiraRequestDescription": {"ReportDescription": "LogonUserId: a47d1d45-cba5-4402-bed3-72800ba2eca0.444\nCurrentPlayerName: Chippy D90\nSteamName: kevin.smith990\nSteamID: 76561198067454938\n\nJsonException: Invalid character '<' in input string\nLitJson.Lexer.NextToken ()\nLitJson.JsonReader.ReadToken ()\nLitJson.JsonReader.Read ()\nLitJson.JsonMapper.ReadValue (System.Type inst_type, LitJson.JsonReader reader)\nLitJson.JsonMapper.ToObject[JsonData] (System.String json)\nLitJsonConverters.ConvertFromJson[JsonData] (System.String json)\nMegaChakaConnection+<callMethod>c__Iterator53.MoveNext ()\n"}}HTTP/1.1 200 OKContent-Length: 115Content-Type: application/jsonServer: Microsoft-HTTPAPI/2.0Date: Fri, 05 Feb 2016 13:03:05 GMTConnection: close{"ResponseType": "Ok","Counter": 0,"Counter2": 0,"OnlineTicket": null,"ErrorDescription": ""} Looks like I am connected but not entering, I am definately connected to the server.... any ideas?? Many thanks Link to comment Share on other sites More sharing options...
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