Eddie Posted September 27, 2021 Share Posted September 27, 2021 Since the latest update I cannot play past the design phase of the game. There is no combat just my ship on the screen with the sailor hat in the upper right corner. 1 Link to comment Share on other sites More sharing options...
Ink Posted September 27, 2021 Share Posted September 27, 2021 6 hours ago, Eddie said: Since the latest update I cannot play past the design phase of the game. There is no combat just my ship on the screen with the sailor hat in the upper right corner. Greetings Admiral. Could you please clarify if you tried to update/reinstall video card drivers? Link to comment Share on other sites More sharing options...
Eddie Posted September 27, 2021 Author Share Posted September 27, 2021 I am not sure if I am doing it right but it says I already have the best drivers for my device when I try to update. Link to comment Share on other sites More sharing options...
Ink Posted September 27, 2021 Share Posted September 27, 2021 4 minutes ago, Eddie said: I am not sure if I am doing it right but it says I already have the best drivers for my device when I try to update. Admiral, the problem is known and a fix is being tested. Apologies for the inconvenience Link to comment Share on other sites More sharing options...
lloyd Posted September 28, 2021 Share Posted September 28, 2021 I have the same problem Link to comment Share on other sites More sharing options...
Ink Posted September 29, 2021 Share Posted September 29, 2021 16 hours ago, lloyd said: I have the same problem Admiral, the problem is known and a fix is being tested. Apologies for the inconvenience Link to comment Share on other sites More sharing options...
lloyd Posted September 30, 2021 Share Posted September 30, 2021 todays hot fix did not address this problem still can't get the game to run past ....loading levels.... 1 Link to comment Share on other sites More sharing options...
Eddie Posted October 1, 2021 Author Share Posted October 1, 2021 Same problem with todays "fix". Link to comment Share on other sites More sharing options...
Nick Thomadis Posted October 1, 2021 Share Posted October 1, 2021 Can you try the following solution? Go to the windows folder which holds settings and saves for the game. For example, it will be here: C:\Users\YOURUSERNAME\AppData\LocalLow\Game Labs\Ultimate Admiral Dreadnoughts On this folder find the "settings.json" file and delete it. Launch the game and this file should be auto-generated again with proper settings for your system. You can then go to "Settings" and tune the graphics more if needed. Link to comment Share on other sites More sharing options...
Sincress Posted October 1, 2021 Share Posted October 1, 2021 8 hours ago, Nick Thomadis said: Can you try the following solution? Go to the windows folder which holds settings and saves for the game. For example, it will be here: C:\Users\YOURUSERNAME\AppData\LocalLow\Game Labs\Ultimate Admiral Dreadnoughts On this folder find the "settings.json" file and delete it. Launch the game and this file should be auto-generated again with proper settings for your system. You can then go to "Settings" and tune the graphics more if needed. I tried this and it still gets stuck on Loading Level, still unable to enter battle properly. Also my drivers are up to date. Can't play the game for over two weeks now Link to comment Share on other sites More sharing options...
Nick Thomadis Posted October 1, 2021 Share Posted October 1, 2021 16 minutes ago, Sincress said: I tried this and it still gets stuck on Loading Level, still unable to enter battle properly. Also my drivers are up to date. Can't play the game for over two weeks now Can you share please your system specs? Additionally, it would help to fully re-install the game (Uninstall, Restart PC, Install again). Link to comment Share on other sites More sharing options...
Sincress Posted October 1, 2021 Share Posted October 1, 2021 3 hours ago, Nick Thomadis said: Can you share please your system specs? Additionally, it would help to fully re-install the game (Uninstall, Restart PC, Install again). I started this thread on Sept 16th, reinstalled, updated drivers, deleted all data from AppDate, nothing helps. Link to comment Share on other sites More sharing options...
Ink Posted October 4, 2021 Share Posted October 4, 2021 On 10/1/2021 at 11:30 PM, Sincress said: I started this thread on Sept 16th, reinstalled, updated drivers, deleted all data from AppDate, nothing helps. Could you please try to completely uninstall the game by this guide: Then install the game in a different folder than before. Also, if you do not use 1920x1080 resolution, please switch to this resolution to check if the problem still happen Link to comment Share on other sites More sharing options...
lloyd Posted October 4, 2021 Share Posted October 4, 2021 Tried both of these, no effect. 1 Link to comment Share on other sites More sharing options...
Sincress Posted October 4, 2021 Share Posted October 4, 2021 (edited) Also tried both solutions, nothing worked. Can you please let us know when a fix will be published? It's been more than two weeks since I could play the game Edited October 4, 2021 by Sincress 1 Link to comment Share on other sites More sharing options...
Ink Posted October 6, 2021 Share Posted October 6, 2021 On 10/4/2021 at 8:37 PM, lloyd said: Tried both of these, no effect. The problem resolved once Admiral installed Visual Studio 2015, 2017, 2019, and 2022 from the Microsoft website, both versions:https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-160 https://aka.ms/vs/16/release/vc_redist.x86.exehttps://aka.ms/vs/16/release/vc_redist.x64.exe Link to comment Share on other sites More sharing options...
Ink Posted October 6, 2021 Share Posted October 6, 2021 On 10/4/2021 at 11:03 PM, Sincress said: Also tried both solutions, nothing worked. Can you please let us know when a fix will be published? It's been more than two weeks since I could play the game The case was also solved by this workaround: 1 hour ago, Ink said: The problem resolved once Admiral installed Visual Studio 2015, 2017, 2019, and 2022 from the Microsoft website, both versions:https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-160 https://aka.ms/vs/16/release/vc_redist.x86.exehttps://aka.ms/vs/16/release/vc_redist.x64.exe Link to comment Share on other sites More sharing options...
Captain Basilone Posted October 8, 2021 Share Posted October 8, 2021 Didn't work specs for my laptop. Intel(R) Core i7-7500U CPU @ 2.70GHz 64-bit operating system, x64- based processor Windows 10 Pro Link to comment Share on other sites More sharing options...
Ink Posted October 8, 2021 Share Posted October 8, 2021 12 hours ago, Captain Basilone said: Didn't work specs for my laptop. Intel(R) Core i7-7500U CPU @ 2.70GHz 64-bit operating system, x64- based processor Windows 10 Pro Admiral, what is your video card and what is the problem, please provide more details. Link to comment Share on other sites More sharing options...
Captain Basilone Posted October 8, 2021 Share Posted October 8, 2021 My graphics card is Intel(R) HD Graphics 620 Link to comment Share on other sites More sharing options...
Ink Posted October 11, 2021 Share Posted October 11, 2021 On 10/9/2021 at 1:47 AM, Captain Basilone said: My graphics card is Intel(R) HD Graphics 620 Admiral, I'm afraid the graphic card is way bellow minimal system requirements. Have you tried to set all graphics on lowest possible settings? Link to comment Share on other sites More sharing options...
Captain Basilone Posted October 12, 2021 Share Posted October 12, 2021 10 hours ago, Ink said: Admiral, I'm afraid the the graphic card is way bellow minimal system requirements. Have you tried to set all graphics on lowest possible settings? Just did. No change. Before the 0.5 update I could play without any problems. Since then 😢 Link to comment Share on other sites More sharing options...
Ink Posted October 12, 2021 Share Posted October 12, 2021 9 hours ago, Captain Basilone said: Just did. No change. Before the 0.5 update I could play without any problems. Since then 😢 You can also try this guide (complete it step by step): But still, the game is not guaranteed to run on a PC that is below the minimum requirements Link to comment Share on other sites More sharing options...
Eddie Posted October 13, 2021 Author Share Posted October 13, 2021 This is ridiculous. Paid $50 for this game over a year ago. There have been issues with every update, but at least the game was playable. Why can't we play the old version until you fix this issue? Link to comment Share on other sites More sharing options...
Lunar Lupine Posted October 14, 2021 Share Posted October 14, 2021 On 10/6/2021 at 11:23 AM, Ink said: The problem resolved once Admiral installed Visual Studio 2015, 2017, 2019, and 2022 from the Microsoft website, both versions:https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-160 https://aka.ms/vs/16/release/vc_redist.x86.exehttps://aka.ms/vs/16/release/vc_redist.x64.exe I've been gone for a while and I've just tried installing vc_redist.x64.exe. The game now works.😀 Link to comment Share on other sites More sharing options...
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