Aceituna Posted September 24, 2020 Share Posted September 24, 2020 (edited) Hello gentlemen I would appreciate an advice or help. After almost a week I tried to start the game and this appreared. I tried to reset password two times which didn't help. I found this couple months old topic: Which says that this problem was already solved once. Edited September 24, 2020 by Aceituna Link to comment Share on other sites More sharing options...
admiralsnackbar Posted September 24, 2020 Share Posted September 24, 2020 Seconded on this issue, i don't think it's anything game labs has control over. Hopefully xsolla is working on it. Link to comment Share on other sites More sharing options...
Atomic Posted September 24, 2020 Share Posted September 24, 2020 I reinstalled the game after a hardware change, and fired it up. I was able to get in and play a custom battle, then closed everything down for a time. When I attempted to open it up again and play, it came back with the "Could not get your game access details. Please try again." error message. Nothing seems to change it, so I suspect a server side issue? Link to comment Share on other sites More sharing options...
Cptbarney Posted September 24, 2020 Share Posted September 24, 2020 I wonder if its a server issue on their end or something. Link to comment Share on other sites More sharing options...
Corben Dallas Posted September 24, 2020 Share Posted September 24, 2020 Me 2....;( Link to comment Share on other sites More sharing options...
UKRuleTheWaves Posted September 24, 2020 Share Posted September 24, 2020 #MeTo Link to comment Share on other sites More sharing options...
Aceituna Posted September 24, 2020 Author Share Posted September 24, 2020 Oh, I don't know how about others but the launcher seems to be working normally again. Maybe it had something to do with the small update... 1 Link to comment Share on other sites More sharing options...
Ink Posted September 24, 2020 Share Posted September 24, 2020 Admirals, Xsolla just have informed the problem is fixed and you must be able to login again. Apologies for the inconvenience caused 3 Link to comment Share on other sites More sharing options...
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