Snoopy Posted July 23, 2019 Share Posted July 23, 2019 I am frequently getting (at least 80% of the times) this dreaded error message of doom when logging in: Authentication error: UserId received from Steam is empty. I have debugged this a little and I can reproduce/work around the problem. I seem to have a fairly lowish latency (about 15-20ms) to the game servers and this seems to be causing issues. If I artificially increase latency on my end (for example +100ms) the problems go away completely and I can log in on the first attempt 100% of the time. I have asked others and it seems that lower 'ping' does correlate with these login errors, most are not nearly as impacted as I am, thankfully. The problems start appearing increasingly at about 50ms and below, with higher latencies only getting the occasional error. 5 Link to comment Share on other sites More sharing options...
Guest Posted July 23, 2019 Share Posted July 23, 2019 *omg* I get this every freaking login, have to click at least 5-8 times until I'm in. So annoying. Link to comment Share on other sites More sharing options...
Never Posted July 23, 2019 Share Posted July 23, 2019 I have a really bad latency due being located in America and this happens to me too though. (200ms) Link to comment Share on other sites More sharing options...
Ink Posted July 23, 2019 Share Posted July 23, 2019 Thank you for the feedback, we will check what can be done to solve the problem Link to comment Share on other sites More sharing options...
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