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black screen when launched on steam


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hello all:

 

I have purchased the game taking advantage of the  Christmas sale , I can not play it since I only get a black screen when launched and must re boot my pc , any ideas ? ty very much regards

leo96

 

my pc is as follows :

 

AMD FX 8350

MOBO: ASUS CROSSHAIR V FORMULA Z WITH 32 GB OF RAM WITH 1.33 MHZ STICKS

GPU IS SAPPHIRE R9 280X 3GB OC EDITION  ( THE DRIVERS ARE UP TO DATE )

 

ty regards

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Have you tried launching it in window mode?

 

Have you tried validating files on steam?

Worst case scenario you could try a fresh install.

 

Just a few suggestions, also use the search function and see other threads about troubleshooting.

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  • 5 years later...

Hi everybody! I’m siridave.

I have purchased the game taking advantage of the  Christmas sale , I can not play it since I only get a black screen when launched and must re boot my pc , any ideas ? ty very much regards

leo96 my pc is as follows : AMD FX 8350

MOBO: ASUS CROSSHAIR V FORMULA Z WITH 32 GB OF RAM WITH 1.33 MHZ STICKS

GPU IS SAPPHIRE R9 280X 3GB OC EDITION  ( THE DRIVERS ARE UP TO DATE )

 

Any help will be fine. Thank you in advance.

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5 hours ago, siridave said:

Hi everybody! I’m siridave.

I have purchased the game taking advantage of the  Christmas sale , I can not play it since I only get a black screen when launched and must re boot my pc , any ideas ? ty very much regards

leo96 my pc is as follows : AMD FX 8350

MOBO: ASUS CROSSHAIR V FORMULA Z WITH 32 GB OF RAM WITH 1.33 MHZ STICKS

GPU IS SAPPHIRE R9 280X 3GB OC EDITION  ( THE DRIVERS ARE UP TO DATE )

 

Any help will be fine. Thank you in advance.

Greetings, could you please clarify if you use Citrix workspace software?

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  • 4 months later...

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