WOLF_4191 Posted January 28, 2016 Share Posted January 28, 2016 Okay so every time I launch this game through steam I get a white screen then windows detects the program isn't responding before closing it. I sent in a bug report here is the report number = NAS-111651 Link to comment Share on other sites More sharing options...
Super_Randy Posted January 29, 2016 Share Posted January 29, 2016 I have this same problem. I bought the game today after watching some videos on youtube and then my review search gave mostly positive reviews. Every time I launch the game, I get a white window screen for Naval Action and then it stops responding and windows asks me if I want to : 1) close the program, or 2) wait to see if the program will respond. Also my bug report is the same thing, goes white screen and doesn't work. I have the required specs to play this game and I turned off my firewall/antivirus and it still does not work. I really want to play this game and ram some fools. Please help ! Link to comment Share on other sites More sharing options...
Henry d'Esterre Darby Posted January 29, 2016 Share Posted January 29, 2016 If both of you would please post your operating system version, CPU, and video card specs. Thank you. Link to comment Share on other sites More sharing options...
WOLF_4191 Posted January 29, 2016 Author Share Posted January 29, 2016 I am on Windows 7 professional 64 bit Core i7 860 Lynnfield @ 2.8 Ghz Nvidea GTS 240 I know don't laugh should be updating that very soon. I realize this is most likely the root of the problem although it says it runs DX 11. Just thought i would get an outside opinion. Link to comment Share on other sites More sharing options...
Super_Randy Posted January 29, 2016 Share Posted January 29, 2016 (edited) I have Windows 7 professional 64 bit 2.5-GHz Intel Core i7-4710HQ processor Nvidia Geforce GTX 980M Edited January 29, 2016 by Super_Randy Link to comment Share on other sites More sharing options...
Henry d'Esterre Darby Posted January 29, 2016 Share Posted January 29, 2016 I am on Windows 7 professional 64 bit Core i7 860 Lynnfield @ 2.8 Ghz Nvidea GTS 240 I know don't laugh should be updating that very soon. I realize this is most likely the root of the problem although it says it runs DX 11. Just thought i would get an outside opinion. That video card does not support DirectX 11 (you can install 11 on your machine, but if the card wasn't built to support it, the extra instructionsets that the game needs don't exist on the card). In order to play Naval Action, you'll need to upgrade that card. I have Windows 7 professional 64 bit 2.5-GHz Intel Core i7-4710HQ processor 2.5ghz Intel Core i7-4710HQ processor Nvidia Geforce GTX 980M 2.5-GHz Intel Core i7-4710HQ processor Your issue is a bit harder. Please make sure you've installed the C++ Redist from Microsoft: https://www.microsoft.com/en-us/download/details.aspx?id=40784 Please also make sure that your video card drivers are fairly recent. 1 Link to comment Share on other sites More sharing options...
Remisis Posted January 29, 2016 Share Posted January 29, 2016 Same issue here. My specs: Windows 10 Home 64 bit 2.60GHz Intel i7-6700HQ Nvidia Geforce GTX 960m All video drivers are up to date. Any ideas? Link to comment Share on other sites More sharing options...
Ink Posted January 30, 2016 Share Posted January 30, 2016 Super_Randy and Remisis, just to clarify, can you go to Nvida control pannel and check if the Client.exe using the 960m/980m gpu instead of internal? Also, as it was mentioned before by Henry d'Esterre Darby, please make sure you've installed the C++ Redist from Microsoft Link to comment Share on other sites More sharing options...
Super_Randy Posted January 30, 2016 Share Posted January 30, 2016 Super_Randy and Remisis, just to clarify, can you go to Nvida control pannel and check if the Client.exe using the 960m/980m gpu instead of internal? Also, as it was mentioned before by Henry d'Esterre Darby, please make sure you've installed the C++ Redist from Microsoft Not sure how to check if my client.exe is using my gpu. I turned on nvidia everywhere that I could when I checked the control panel. I did download c++ redist, am I supposed to do anything with it now ? Or just downloading it is good enough ? Link to comment Share on other sites More sharing options...
Ink Posted January 30, 2016 Share Posted January 30, 2016 You need to run it to install Link to comment Share on other sites More sharing options...
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