commandersage Posted January 1, 2021 Share Posted January 1, 2021 I received the alpha code but not the second email. Link to comment Share on other sites More sharing options...
WethDeath Posted January 1, 2021 Share Posted January 1, 2021 same to you, I just bought the game and with key immeditately but not the second email... Link to comment Share on other sites More sharing options...
stukablyatdotcom Posted January 1, 2021 Share Posted January 1, 2021 same with the key but ive been waiting 20+ hours for the launcher Link to comment Share on other sites More sharing options...
bpw102896 Posted January 1, 2021 Share Posted January 1, 2021 same here i emailed the xsolla support people hours ago havent gotten a response Link to comment Share on other sites More sharing options...
Hexxoo Posted January 1, 2021 Share Posted January 1, 2021 same here, just bought the game but did not get the receipt or the download link witch is suppose to be in the second message, what do we do now? I contected Xsolla chat but after half the conversation the person i spoke to (lisa) closed down the chat. not sure what to do now.. Link to comment Share on other sites More sharing options...
Tomas MacMoragh Posted January 1, 2021 Share Posted January 1, 2021 yeah I am having the same issue. 3 and a half hours seems a bet odd to me but I guess there could be a hi volume of sales, But I wonder why they use 2 emails rather then one. As there is more that can go wrong. Link to comment Share on other sites More sharing options...
IronJager Posted January 2, 2021 Share Posted January 2, 2021 Same issue here. I purchased the game last night, and got the access code immediately. No launcher though. I emailed customer support, but am still waiting for them to get back to me. Link to comment Share on other sites More sharing options...
amj Posted January 2, 2021 Share Posted January 2, 2021 Purchased it last night (12/31/20). Recieved an activiation code but not the download link. Possibly the download requires human approval and everyone is gone for new years? Link to comment Share on other sites More sharing options...
Nick Thomadis Posted January 2, 2021 Share Posted January 2, 2021 Happy new year everybody and sorry for this temporary problem. Please do not worry. It will be sorted out by our support staff. Link to comment Share on other sites More sharing options...
Ink Posted January 2, 2021 Share Posted January 2, 2021 @commandersage@WethDeath@stukablyatdotcom@bpw102896@Hexxoo@Tomas MacMoragh@IronJager@amj Admirals, please be so kind and contact me via email: ink@navalaction.com Link to comment Share on other sites More sharing options...
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