Dr Spectru Aaron Posted March 31, 2017 Share Posted March 31, 2017 Hello - Just brought this game and i get as far and clicking on "Play Naval Action" then i get the error message - Client. ExE ------------------ System Information ------------------ Time of this report: 3/31/2017, 15:02:51 Machine name: JIM-VAIO Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150715-0600) Language: English (Regional Setting: English) System Manufacturer: Sony Corporation System Model: VGN-FW51JF_H BIOS: BIOS Date: 05/09/08 11:12:06 Ver: 08.00.10 Processor: Intel(R) Core(TM)2 Duo CPU P7450 @ 2.13GHz (2 CPUs), ~2.1GHz Memory: 4096MB RAM Available OS Memory: 4064MB RAM Page File: 3321MB used, 4803MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode --------------- Display Devices --------------- Card name: ATI Mobility Radeon HD 4500/5100 Series Manufacturer: Advanced Micro Devices, Inc. Chip type: ATI display adapter (0x9553) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_9553&SUBSYS_9035104D&REV_00 Display Memory: 2280 MB Dedicated Memory: 505 MB Shared Memory: 1775 MB Current Mode: 1280 x 720 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: SNY07FA Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: Internal Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Driver File Version: 8.17.0010.1129 (English) Driver Version: 8.970.100.1100 DDI Version: 10.1 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 4/30/2013 05:19:54, 1094024 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a Device Identifier: {D7B71EE2-D613-11CF-9477-3FB0BEC2C535} Vendor ID: 0x1002 Device ID: 0x9553 SubSys ID: 0x9035104D Revision ID: 0x0000 Driver Strong Name: oem34.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_M9x:8.970.100.1100:pci\ven_1002&dev_9553 Rank Of Driver: 00E62001 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled Link to comment Share on other sites More sharing options...
Henry d'Esterre Darby Posted March 31, 2017 Share Posted March 31, 2017 Ok, looks like your card supports DX11, that's good. You're running Windows 7, again, that should work. Have you updated your graphics drivers any time in recent history? Link to comment Share on other sites More sharing options...
Dr Spectru Aaron Posted March 31, 2017 Author Share Posted March 31, 2017 (edited) Thanks for the Swift reply - I've downloaded the latest graphics drives and rebooted but still with the same error message... I've also uninstalled the game , reinstalled and rebooted....... Edited March 31, 2017 by Dr Spectru Aaron Link to comment Share on other sites More sharing options...
Ink Posted March 31, 2017 Share Posted March 31, 2017 Captain, unfortunately your GPU ati mobility radeon hd 4500/5100 series only supports DirectX 10.1 features while Naval Action requires DirectX 11 features to be supported by GPU. In your case the only way to launch Naval Action is to upgrade your GPU to match DirectX 11 full support. Link to comment Share on other sites More sharing options...
Henry d'Esterre Darby Posted March 31, 2017 Share Posted March 31, 2017 Sorry, Ink, I could have sworn I saw that that card supported 11. Link to comment Share on other sites More sharing options...
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