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Everything posted by Ink

  1. Ink

    Frequent Crashing

    Captain, could you please clarify, do you experience crash to desktop or disconnections to the server selection menu? In the first case please try to verify integrity of game files in Steam (right click on Naval Action->properties->Local Files tab). If that does not help and you still experience crashes to desktop, please send a fresh F11 report right away you logged back from crash
  2. Ink

    Server crash

    Captains, unfortunately by that time the server experienced a very short (1-2 min) connection shortage
  3. Ink

    Hercules not redeemable

    Captain, please check forum private message, the problem should be fixed now.
  4. Once the case is investigated, appropriate actions will be taken
  5. Ink

    Server crash

    Captains, once server logs are checked I will reply
  6. Ink

    Ship buy and sell order

    Captain, have you sent a F11 report?
  7. Ink

    Hercules not redeemable

    Under investigation, please check forum private message
  8. Trader loot is going to be overhaul Captains, please keep this topic for UI suggestions and issues, recent posts regarding switching between outposts are moved here:
  9. Ink

    Cannot connect

    Просьба выполнить connection test report через лаунчер игры в Стиме (3 пункт - "Report connection test").
  10. Captains, please avoid off topic and focus on the interface feedback
  11. Ink

    Full Captain Chest

    This is not a bug, the current limit for marks is 9999. Once limit are reached, you won't accumulate marks anymore until you spend some. However on test bed once you claim a mission reward in a port, the reward appear in your warehouse. The limit might be tuned in future but this is not related to support subforum
  12. Ink

    Continually Disconnected

    Please try to send another connection test report right away you got disconnection next time, as it seems the problem related to temporary issues on side ISPs or your end (game servers did not experience any issues recently). The sooner you sent the report the better (e.g. if you sent it after 5 mins since disconnection, temporary issues might be gone and connection test will be fine)
  13. Ink

    Continually Disconnected

    Captain, could you please clarify - by crashes you mean crash to desktop or just drop from Open World to the server selection screen?
  14. Капитаны, Просьба давать ваши замечания и пожелания по новому интерфейсу только в данной теме: что нравится, что не нравится, что не работает и так далее. Мы понимаем, что первоначально будет достаточно сложно адоптироваться к новому интерфейсу, так как за годы игры многие игроки привыкли к старому - но мы уверены в том, что новый интерфейс гораздо лучше и более легко воспринимается.
  15. Ink

    ALT in RvR battle

    Captains, clans was given the tools to control entrance of port battle to protect themselves from alts and such. Also, in this particular case it seems both sides misunderstood each other in the conversation during the battle. The case is closed.
  16. Ink

    Fishy PVP Kills

    Investigation complete, appropriate actions were taken
  17. Ink

    Alt Account trolling nation chat

    Investigation complete, appropriate actions were taken
  18. Ink

    Alt Farming

    Investigation complete, appropriate actions were taken
  19. Investigation complete, appropriate actions were taken
  20. Ink

    insulting name

    Appropriate actions were taken
  21. The servers did not experience any problems during that time, the problem must be related to temporary issues on side ISPs between you and the game servers.
  22. Ink

    Cannot connect

    Captain, please run connection test report via Naval Action Steam Launcher 3rd option ("report connection test"). In addition you can also try to tracert on your own: