fermull Posted February 16, 2015 Share Posted February 16, 2015 Friday the key was not delivered, so I contacted support. The support contacted me 2 hours ago saying that the key was delivered in my email, but it was not there. I waited and, 2 hours later, still no key. This can be the last one of the series of topics made by me in this Suport area of the forum, but only if i get any response. This is being a messy weekend for the devs, and I can see that. I'm sorry for posting so many topics but I have no choice if I've been having more then one problem with the key deliver. Awaiting the key or an response. Link to comment Share on other sites More sharing options...
Henry d'Esterre Darby Posted February 16, 2015 Share Posted February 16, 2015 Did they verify which email it was sent to? Was it correct? Link to comment Share on other sites More sharing options...
fermull Posted February 16, 2015 Author Share Posted February 16, 2015 Did they verify which email it was sent to? Was it correct? "Hi Captain Your key was sent to email (my correct email) Best regards" Link to comment Share on other sites More sharing options...
fermull Posted February 16, 2015 Author Share Posted February 16, 2015 Did they verify which email it was sent to? Was it correct? I just want to play. ;-; Link to comment Share on other sites More sharing options...
fermull Posted February 16, 2015 Author Share Posted February 16, 2015 Did they verify which email it was sent to? Was it correct? And the only chance that the email was blocked is if my ISP has just gone mad. Link to comment Share on other sites More sharing options...
Illusive Tabby Posted February 16, 2015 Share Posted February 16, 2015 Re-email providing the transaction ID and other nessecary info (CC Info not needed) I did this and I was re-given my key. I had merely jumped the gun a little, as I did not realize the keys were sent manually. (I prsume, atleast) And they had just not gotten to me when I sent my support email. Good luck! Link to comment Share on other sites More sharing options...
fermull Posted February 16, 2015 Author Share Posted February 16, 2015 Re-email providing the transaction ID and other nessecary info (CC Info not needed) I did this and I was re-given my key. I had merely jumped the gun a little, as I did not realize the keys were sent manually. (I prsume, atleast) And they had just not gotten to me when I sent my support email. Good luck! CC info? Link to comment Share on other sites More sharing options...
fermull Posted February 16, 2015 Author Share Posted February 16, 2015 Re-email providing the transaction ID and other nessecary info (CC Info not needed) I did this and I was re-given my key. I had merely jumped the gun a little, as I did not realize the keys were sent manually. (I prsume, atleast) And they had just not gotten to me when I sent my support email. Good luck! Do you think that it will take long? I really want to play and want to know what time of the night they deliver it (time when support is live). Link to comment Share on other sites More sharing options...
fermull Posted February 16, 2015 Author Share Posted February 16, 2015 So now its just wait for tomorrow and hope for an support's email. Link to comment Share on other sites More sharing options...
Illusive Tabby Posted February 16, 2015 Share Posted February 16, 2015 CC info? I paid via Credit Card (CC), via paypal. GameLabs should not ask for your credit card info. And I don't know I had gone to bed and woke up the next morning and had my key. Link to comment Share on other sites More sharing options...
fermull Posted February 16, 2015 Author Share Posted February 16, 2015 I paid via Credit Card (CC), via paypal. GameLabs should not ask for your credit card info. And I don't know I had gone to bed and woke up the next morning and had my key. I GOT IT! HAHAHA! YES! 2 Link to comment Share on other sites More sharing options...
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