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Cannot launch game because external launcher is not working.


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I went to test some more missions and ship config ideas and I cannot even launch the game. The Xsolla launcher seems to be having problems connecting to verify my details.

Update:  Launcher working now.  No idea why it stopped bugging out, or what the bug was in the first place.  Leaving this in case others had/have the problem.

Edited by UnleashtheKraken
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3 hours ago, UnleashtheKraken said:

I went to test some more missions and ship config ideas and I cannot even launch the game. The Xsolla launcher seems to be having problems connecting to verify my details.

Update:  Launcher working now.  No idea why it stopped bugging out, or what the bug was in the first place.  Leaving this in case others had/have the problem.

Once it happens again, could you please make a screenshot of the issue, then open Windows Command Prompt (press Windows + R), then type:

  • %HOMEPATH%\AppData\Local\Ultimate Admiral Dreadnoughts\log
    • There will be log files from the launcher (e.g. 29.10.19.txt)
  • Please copy the latest log file and screenshot, then contact Xsolla support team via live chat option (help.xsolla.com) or email (support@xsolla.com), describe your issue and attach both files
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