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Azref

After PC Crash unable to play

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I had a hard lock of my PC and had to manually restart it. Now when i log into the launcher it says that I'm ingame and I'm unable to play.

 

Are there any fixes available for this? I already changed the game password and that didn't seem to help.

 

 

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19 hours ago, Azref said:

I had a hard lock of my PC and had to manually restart it. Now when i log into the launcher it says that I'm ingame and I'm unable to play.

 

Are there any fixes available for this? I already changed the game password and that didn't seem to help.

 

 

Greetings,

could you please clarify if you tried to end process "launcher" via task manager and restart it?

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Hi Ink, I had to restart my PC meaning that the process was closed before relaunching the game.

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I've just experienced the same hard lockup again and am getting the same problem. Added my Output_log below.

 

Mono path[0] = 'E:/Ultimate Admiral Dreadnoughts/Ultimate Admiral Dreadnoughts/default/game/build_Data/Managed'
Mono path[1] = 'E:/Ultimate Admiral Dreadnoughts/Ultimate Admiral Dreadnoughts/default/game/build_Data/Mono'
Mono config path = 'E:/Ultimate Admiral Dreadnoughts/Ultimate Admiral Dreadnoughts/default/game/build_Data/Mono/etc'
PlayerConnection initialized from E:/Ultimate Admiral Dreadnoughts/Ultimate Admiral Dreadnoughts/default/game/build_Data (debug = 0)
PlayerConnection initialized network socket : 0.0.0.0 55034
Multi-casting "[IP] 192.168.1.123 [Port] 55034 [Flags] 3 [Guid] 1110764217 [EditorId] 3482343837 [Version] 1048832 [Id] WindowsPlayer(DESKTOP-ARHVLJA) [Debug] 1" to [225.0.0.222:54997]...
Waiting for connection from host on [0.0.0.0:55034]...
Timed out. Continuing without host connection.
Started listening to [0.0.0.0:55034]
Using monoOptions --debugger-agent=transport=dt_socket,embedding=1,defer=y,address=0.0.0.0:56217
PlayerConnection already initialized - listening to [0.0.0.0:55034]
Player data archive not found at `E:/Ultimate Admiral Dreadnoughts/Ultimate Admiral Dreadnoughts/default/game/build_Data/data.unity3d`, using local filesystemInitialize engine version: 5.6.7f1 (e80cc3114ac1)
GfxDevice: creating device client; threaded=1
Direct3D:
    Version:  Direct3D 11.0 [level 11.1]
    Renderer: NVIDIA GeForce RTX 2080 Ti (ID=0x1e07)
    Vendor:   NVIDIA
    VRAM:     11049 MB
    Driver:   26.21.14.3630
Begin MonoManager ReloadAssembly
Platform assembly: E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\UnityEngine.dll (this message is harmless)
Loading E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\UnityEngine.dll into Unity Child Domain
Platform assembly: E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\Assembly-CSharp-firstpass.dll (this message is harmless)
Loading E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\Assembly-CSharp-firstpass.dll into Unity Child Domain
Platform assembly: E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\Assembly-CSharp.dll (this message is harmless)
Loading E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\Assembly-CSharp.dll into Unity Child Domain
Platform assembly: E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\Assembly-UnityScript.dll (this message is harmless)
Loading E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\Assembly-UnityScript.dll into Unity Child Domain
Platform assembly: E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\UnityEngine.UI.dll (this message is harmless)
Loading E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\UnityEngine.UI.dll into Unity Child Domain
Platform assembly: E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\UnityEngine.Networking.dll (this message is harmless)
Loading E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\UnityEngine.Networking.dll into Unity Child Domain
Platform assembly: E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\Newtonsoft.Json.dll (this message is harmless)
Loading E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\Newtonsoft.Json.dll into Unity Child Domain
Platform assembly: E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\VacuumShaders.TheAmazingWireframeShader.dll (this message is harmless)
Loading E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\VacuumShaders.TheAmazingWireframeShader.dll into Unity Child Domain
- Completed reload, in  0.027 seconds
Platform assembly: E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\System.Core.dll (this message is harmless)
Platform assembly: E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\System.dll (this message is harmless)
desktop: 3440x1440 100Hz; virtual: 3440x1440 at 0,0
<RI> Initializing input.

<RI> Input initialized.

<RI> Initialized touch support.

UnloadTime: 0.998500 ms
Platform assembly: E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\System.Xml.dll (this message is harmless)
Platform assembly: E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\System.Configuration.dll (this message is harmless)
xsolla enabled
Platform assembly: E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\System.Runtime.Serialization.dll (this message is harmless)
Platform assembly: E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\System.Xml.Linq.dll (this message is harmless)
Platform assembly: E:\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data\Managed\System.Data.dll (this message is harmless)
xsolla login ok
xsolla email: williams_richard@hotmail.com
steam ignored
Setting up 8 worker threads for Enlighten.
  Thread -> id: 3374 -> priority: 1
  Thread -> id: 860 -> priority: 1
  Thread -> id: 322c -> priority: 1
  Thread -> id: a6c -> priority: 1
  Thread -> id: 309c -> priority: 1
  Thread -> id: 2ba4 -> priority: 1
  Thread -> id: 12cc -> priority: 1
  Thread -> id: 9b0 -> priority: 1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
external: misc
config versions mismatch (internal 61 and external 62), using all local
to main menu
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
Unloading 6 Unused Serialized files (Serialized files now loaded: 0)
UnloadTime: 0.810700 ms
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
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GfxDevice: creating device client; threaded=1
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GfxDevice: creating device client; threaded=1
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GfxDevice: creating device client; threaded=1
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GfxDevice: creating device client; threaded=1
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GfxDevice: creating device client; threaded=1
GfxDevice: creating device client; threaded=1
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GfxDevice: creating device client; threaded=1
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System memory in use before: 393.6 MB.
System memory in use after: 324.6 MB.

Unloading 132 unused Assets to reduce memory usage. Loaded Objects now: 16662.
Total: 88.351303 ms (FindLiveObjects: 0.736400 ms CreateObjectMapping: 0.236200 ms MarkObjects: 8.522900 ms  DeleteObjects: 78.855095 ms)

start mission 'speed_test_1', choice 1
to constructor
Unloading 6 Unused Serialized files (Serialized files now loaded: 0)
UnloadTime: 1.261900 ms
System memory in use before: 331.4 MB.
System memory in use after: 270.8 MB.

Unloading 1094 unused Assets to reduce memory usage. Loaded Objects now: 12954.
Total: 15.106000 ms (FindLiveObjects: 0.729300 ms CreateObjectMapping: 0.192400 ms MarkObjects: 9.381599 ms  DeleteObjects: 4.802000 ms)

to battle
Unloading 6 Unused Serialized files (Serialized files now loaded: 0)
UnloadTime: 0.926800 ms
System memory in use before: 0.59 GB.
System memory in use after: 0.50 GB.

Unloading 1379 unused Assets to reduce memory usage. Loaded Objects now: 18610.
Total: 23.640699 ms (FindLiveObjects: 0.866200 ms CreateObjectMapping: 0.282500 ms MarkObjects: 12.114301 ms  DeleteObjects: 10.376700 ms)

Shader warmup: 86 shaders 1486 combinations 0.133s

Also of note is that UA Dreadnaughts is the only program causing my PC to completely lock up and need a manual restart.

Edited by Azref
added log

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@Azref
Apologize for the inconvenience caused and thank you for patience.
We are working on this full speed and wont start campaign until we implement critical feedback from release and fix at least 50% of crashes reasons.

Meanwhile, once crash happens again, could you please locate output_log text file in the game flies (Games\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data), attach the file and send it to ink@navalaction.com (put a brief description of your issue or your forum name)

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Same problem here - computer crashed and rebooted when in game, now game says i'm "in game" and cant play,  can also confirm changing password doesn't help

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1 hour ago, Graf Spee said:

Same problem here - computer crashed and rebooted when in game, now game says i'm "in game" and cant play,  can also confirm changing password doesn't help

Greetings,

could you please try to use  "Repair" function in the Launcher (Click on "Options", then "Repair")

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thanks for suggestion - after about 5-10minutes it allowed me to play again, but if it happens again will try that, thanks again for the help.

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Posted (edited)

I just bought the game and I'm experiencing the exact same issue. Game crashes when I hit launch, then when I reboot PC, says I'm in game causing me to re-install game. The same crashing happens when I hit launch.1127085395_Screenshot(5).thumb.png.541a0ffca93af3647717ac0cc0c9bcdc.png

Edited by quaestor2011

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On 3/17/2020 at 6:48 AM, quaestor2011 said:

I just bought the game and I'm experiencing the exact same issue. Game crashes when I hit launch, then when I reboot PC, says I'm in game causing me to re-install game. The same crashing happens when I hit launch.1127085395_Screenshot(5).thumb.png.541a0ffca93af3647717ac0cc0c9bcdc.png

Greetings,

Could you please clarify if you use Citrix workspace software?

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Posted (edited)

Try to install the game and install a cleaner in order to delete residual files of this game. They might also optimize your system and everything is going to work faster. There a lot of malware that is pretending to be cleaner, so it's hard to find something suitable. Check this article if you want to find the best computer maintenance software there are reviews about cleaners, their advantages and disadvantages, personally, I'm using CCleaner because it's free.

Edited by Noomie

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2 hours ago, Noomie said:

I'm terribly sorry for posting here but I have the same problem, I don't know what to do, did you manage to resolve your problem?

Greetings Admiral. Could you please be so kind and describe your issue as different issues were reported in this topic

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Posted (edited)

I had the same issue, but I tried again in about 20 minutes and everything was ok. Try it and if it doesn't work reach out to a moderator. I also run my advanced system care registry cleaner windows to get rid of the residual files of this game, so that helped too for sure. It happened only once so far, and I fixed it quickly, but I see that many of you had the same problem, and I'm surprised. Well, if it happens again, I will know what to do, if no I'll look for guidance from a moderator.

Edited by Graham1989

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On ‎7‎/‎3‎/‎2020 at 9:15 AM, Graham1989 said:

I had the same issue, but I tried again in about 20 minutes and everything was ok. Try it and if it doesn't work reach out to a moderator. I also run my advanced system care registry cleaner windows to get rid of the residual files of this game, so that helped too for sure. It happened only once so far, and I fixed it quickly, but I see that many of you had the same problem, and I'm surprised. Well, if it happens again, I will know what to do, if no I'll look for guidance from a moderator.

This sounds more like an ad (imo) since there was a cost. There was also a "free" version that was offered (and I tried) but popup said, "This app cannot run on this PC." even though it's a W-8.1 that was a version shown as one it would work on.

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On 7/3/2020 at 4:15 PM, Graham1989 said:

I had the same issue, but I tried again in about 20 minutes and everything was ok. Try it and if it doesn't work reach out to a moderator. I also run my advanced system care registry cleaner windows to get rid of the residual files of this game, so that helped too for sure. It happened only once so far, and I fixed it quickly, but I see that many of you had the same problem, and I'm surprised. Well, if it happens again, I will know what to do, if no I'll look for guidance from a moderator.

 

17 hours ago, Glasher said:

This sounds more like an ad (imo) since there was a cost. There was also a "free" version that was offered (and I tried) but popup said, "This app cannot run on this PC." even though it's a W-8.1 that was a version shown as one it would work on.

Admirals, if you want to make a clean reinstall of the game, you do not need any additional software to do so, here are the workarounds on how to remove all temporary files (once you uninstall the game) related to the game:

1)

  • Close the game
  • Press Win+R then type: %HOMEPATH%\AppData\LocalLow\Game Labs\
  • Right click on Ultimate Admiral Dreadnoughts folder and delete it

2)

  • Close the game
  • Open Windows Command Prompt (press Windows + R and type cmd, press enter afterwards)
    • type: regedit
  • Go to HKEY_CURRENT_USER\SOFTWARE\Game Labs\Ultimate Admiral Dreadnoughts
  • Right click on Ultimate Admiral Dreadnoughts folder and delete it
  • Close regedit

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