Game crashes trying to load campaign

[skribbles]

Hello,

I have an issue with the game which is recent; intially I played it without issues first stepts than yesterday I had time to actually play more;

However afted downloading the latest patch I had to repair the game to be able to play.

After 2 campaign starts I tried it load the game but it simply crashes when loading a saved campaing or trying to start a new campaign.

I have obtain the crash info with event viewer and looks like this:

Log Name:      Application
Source:        Application Error
Date:          12/30/2023 12:52:21 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-KDP7FNA
Description:
Faulting application name: ugar.exe, version: 2021.3.27.16379, time stamp: 0x6478c508
Faulting module name: GameAssembly.dll, version: 0.0.0.0, time stamp: 0x658eeec1
Exception code: 0xc0000005
Fault offset: 0x000000000026dc42
Faulting process id: 0x3f90
Faulting application start time: 0x01da3b0dfdf52852
Faulting application path: E:\Mods_Games\Ultimate General American Revolution\default\game\ugar.exe
Faulting module path: E:\Mods_Games\Ultimate General American Revolution\default\game\GameAssembly.dll
Report Id: 223cfeb7-d6d3-43a7-8bb7-99d1b25022d4
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2023-12-30T10:52:21.9623558Z" />
    <EventRecordID>129845</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>DESKTOP-KDP7FNA</Computer>
    <Security />
  </System>
  <EventData>
    <Data>ugar.exe</Data>
    <Data>2021.3.27.16379</Data>
    <Data>6478c508</Data>
    <Data>GameAssembly.dll</Data>
    <Data>0.0.0.0</Data>
    <Data>658eeec1</Data>
    <Data>c0000005</Data>
    <Data>000000000026dc42</Data>
    <Data>3f90</Data>
    <Data>01da3b0dfdf52852</Data>
    <Data>E:\Mods_Games\Ultimate General American Revolution\default\game\ugar.exe</Data>
    <Data>E:\Mods_Games\Ultimate General American Revolution\default\game\GameAssembly.dll</Data>
    <Data>223cfeb7-d6d3-43a7-8bb7-99d1b25022d4</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

I have reinstalled, is added as exception for antivirus, I have latest drivers...any other ideas?

[Ink]

On 12/30/2023 at 3:07 PM, skribbles said:

Hello,

I have an issue with the game which is recent; intially I played it without issues first stepts than yesterday I had time to actually play more;

However afted downloading the latest patch I had to repair the game to be able to play.

After 2 campaign starts I tried it load the game but it simply crashes when loading a saved campaing or trying to start a new campaign.

I have obtain the crash info with event viewer and looks like this:

Log Name:      Application
Source:        Application Error
Date:          12/30/2023 12:52:21 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-KDP7FNA
Description:
Faulting application name: ugar.exe, version: 2021.3.27.16379, time stamp: 0x6478c508
Faulting module name: GameAssembly.dll, version: 0.0.0.0, time stamp: 0x658eeec1
Exception code: 0xc0000005
Fault offset: 0x000000000026dc42
Faulting process id: 0x3f90
Faulting application start time: 0x01da3b0dfdf52852
Faulting application path: E:\Mods_Games\Ultimate General American Revolution\default\game\ugar.exe
Faulting module path: E:\Mods_Games\Ultimate General American Revolution\default\game\GameAssembly.dll
Report Id: 223cfeb7-d6d3-43a7-8bb7-99d1b25022d4
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2023-12-30T10:52:21.9623558Z" />
    <EventRecordID>129845</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>DESKTOP-KDP7FNA</Computer>
    <Security />
  </System>
  <EventData>
    <Data>ugar.exe</Data>
    <Data>2021.3.27.16379</Data>
    <Data>6478c508</Data>
    <Data>GameAssembly.dll</Data>
    <Data>0.0.0.0</Data>
    <Data>658eeec1</Data>
    <Data>c0000005</Data>
    <Data>000000000026dc42</Data>
    <Data>3f90</Data>
    <Data>01da3b0dfdf52852</Data>
    <Data>E:\Mods_Games\Ultimate General American Revolution\default\game\ugar.exe</Data>
    <Data>E:\Mods_Games\Ultimate General American Revolution\default\game\GameAssembly.dll</Data>
    <Data>223cfeb7-d6d3-43a7-8bb7-99d1b25022d4</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

I have reinstalled, is added as exception for antivirus, I have latest drivers...any other ideas?

General, have you sent in-game report?

[skribbles]

No, I couldn't load it again; It worked briefly only after the small patch from yesterday which I updated this morning.

After seeing your message I opened the game from launcher, I went to the main menu and after tried to open a campaign to see if it works it simply switched off my connection between PC and monitor; I had to hit restart, now not sure which reports to pick from event viewer. Now I'm reluctant to hit play

Any idea if this can be correlated with the fact that I have 24 RAM instead of 32 as it should? presently one RAM plate is removed, I would only be able to reinsert it only next week when I go back to work after vacation.

[Ink]

On 12/31/2023 at 6:28 PM, skribbles said:

No, I couldn't load it again; It worked briefly only after the small patch from yesterday which I updated this morning.

After seeing your message I opened the game from launcher, I went to the main menu and after tried to open a campaign to see if it works it simply switched off my connection between PC and monitor; I had to hit restart, now not sure which reports to pick from event viewer. Now I'm reluctant to hit play

Any idea if this can be correlated with the fact that I have 24 RAM instead of 32 as it should? presently one RAM plate is removed, I would only be able to reinsert it only next week when I go back to work after vacation.

Admiral, could you please clarify if the problem is still there?