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"Game Installation failed with an error unpacking error details in logs please try again"


NONAME_DRYH

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5 hours ago, NONAME_DRYH said:

I want too Play the game and then i need too Repair it i do it and then this error message pops up "Game Installation failed with an error unpacking error details in logs please try again"

What too do?

Greetings Admiral.

Could you please try follow this guide and contact Xsolla support team:

  • Capture a screenshot with the problem, or a short video showing the problem
  • Open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\Ultimate Admiral Dreadnoughts\log
  • There will be log files from the launcher (e.g. 16.09.21.txt)
  • Please copy the latest log file, then contact Xsolla support team via live chat option (help.xsolla.com) or email (support@xsolla.com), describe your issue in details and attach the log file, the screenshot or a link on video.

Please keep us updated on the problem, hope it will be resolved soon

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