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Cant start the game from the launcher


pietjenoob

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35 minutes ago, pietjenoob said:

I am trying to start up the game via the launcher its seems to auto crash on me and only allows me to see 1 second of ingame screen
even in windowed mode it does the same

Greetings Admiral,

Could you please clarify if you use Citrix workspace software? If so please try temporary disable Citrix Virtual Bus Enumerator in the system devices (you might need to activate it again once you are about to use Citrix)

  • Open Windows Command Prompt (press Windows + R), then type: devmgmt.msc and click ok
  • Expand System devices tab and find Citrix Virtual Bus Enumerator
  • Right click on it and select "Disable"
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No i dont use that workspace.

I am currently a Windows 10

CPU : AMD Ryzen 5 3600

Gpu : AMD RX 5700 Challenger 8gb

16 gb of ram, Ripjaws

i have tried to run in Windowed lowest in both normal and admin mode it still doesnt work. Also in windows 7 compatibility

Edited by pietjenoob
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18 hours ago, pietjenoob said:

No i dont use that workspace.

I am currently a Windows 10

CPU : AMD Ryzen 5 3600

Gpu : AMD RX 5700 Challenger 8gb

16 gb of ram, Ripjaws

i have tried to run in Windowed lowest in both normal and admin mode it still doesnt work. Also in windows 7 compatibility

Admiral, please try to completely uninstall the game and launcher files by this guide:

please try to uninstall, then remove all temporary files (once you uninstall the game):

1) Uninstall the game from launcher, then uninstall the launcher, after that make sure no temporary files remained:

2.1)

  • Press Win+R then type: %HOMEPATH%\AppData\LocalLow\Game Labs\
  • Right click on Ultimate Admiral Dreadnoughts folder and delete it

2.2)

  • Open Windows Command Prompt (press Windows + R and type cmd, press enter afterwards)
    • type: regedit
  • Go to HKEY_CURRENT_USER\SOFTWARE\Game Labs\Ultimate Admiral Dreadnoughts
  • Right click on  Ultimate Admiral Dreadnoughts folder and delete it
  • Close regedit

3) 

  • Open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\
  • delete the folder Ultimate Admiral Dreadnoughts if it is there

4) Install the launcher and download the game

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