Can't play the game, launcher crashes

[mahouista]

Hi:

I can't play the game because the launcher report a game crash.

Can you help me?

 

Edit: problem solved, problem was the Citrix issue.

 

Regards.

 

 

 

Edited March 9, 2020 by mahouista

[Ink]

@mahouista

Greetings,

It is nice to hear the problem is solved!

Just in case, here is the workaround how to keep Citrix installed and still be able to play the game:

The workaround is to try temporary disable Citrix Virtual Bus Enumerator in the system devices (you might need to activate it again once you are about to use Citrix):

• Open Windows Command Prompt (press Windows + R), then type: devmgmt.msc and click ok
• Expand System devices tab and find Citrix Virtual Bus Enumerator
• Right click on it and select "Disable"

[makebacon999]

I am having the same issue, but don't have this "Citrix Virtual Bus Enumerator" in system devices. Any ideas?

[Ink]

15 hours ago, makebacon999 said:

I am having the same issue, but don't have this "Citrix Virtual Bus Enumerator" in system devices. Any ideas?

Greetings!

Could you please locate output_log text file in the game flies (Games\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data) and send it to ink@navalaction.com with a brief description (you can copy your message here and include your forum name)