Draeconix Posted November 25, 2019 Share Posted November 25, 2019 I just downloaded and installed the launcher. Followed the instructions to create an account but when I log in it says "Incorrect Password". I attempted to do a password reset but got no e-mail. If I was supposed to get one originally when I created my account, I did not receive that one either. Link to comment Share on other sites More sharing options...
Ink Posted November 25, 2019 Share Posted November 25, 2019 10 hours ago, Draeconix said: I just downloaded and installed the launcher. Followed the instructions to create an account but when I log in it says "Incorrect Password". I attempted to do a password reset but got no e-mail. If I was supposed to get one originally when I created my account, I did not receive that one either. Greetings, Once you create an account within Xsolla launcher, there should be a confirmation mail, could you please clarify if you confirmed the registration? If you did not, please make sure to check your inbox folder for the confirmation email, also check junk (spam) folder just in case. Please let me know if the problem is still there Link to comment Share on other sites More sharing options...
Draeconix Posted November 25, 2019 Author Share Posted November 25, 2019 Checked my inbox and SPAM folder and I have no message to confirm the registration. I have one with my ALPHA key and a purchase confirmation but nothing else. Link to comment Share on other sites More sharing options...
Ink Posted November 26, 2019 Share Posted November 26, 2019 11 hours ago, Draeconix said: Checked my inbox and SPAM folder and I have no message to confirm the registration. I have one with my ALPHA key and a purchase confirmation but nothing else. Please check private forum message for additional clarifications Link to comment Share on other sites More sharing options...
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