janvirus Posted March 29, 2019 Share Posted March 29, 2019 Hey Guys, Now it happend the 3rd time im getting a server lost information at the beginning of a battle...it doesnt matter if it's PvP or against AI cause of that i lost 3 Ships now and its getting really annoying...it says to me relog in 60 sec but in that 60 seconds im nearly destroyed cause i cant shoot back or move at all my connection is steady cause on the last battle i have been send back to port after beeing destroyed again but in ther beginning of the battle im gettong the connection lost.. any suggestions ? sorry for bad english... its not my main language Link to comment Share on other sites More sharing options...
Ink Posted March 29, 2019 Share Posted March 29, 2019 Captain, once it happens again, could you please send connection test report via Naval Action Steam launcher (3rd option - send connection test report) Also, please try those workarounds and check if the problem still happens: 1) 2) Link to comment Share on other sites More sharing options...
janvirus Posted March 29, 2019 Author Share Posted March 29, 2019 Hey Sir, should i run this connection test while in battle or after ? i uploaded an image so u can see at least the error its showing me. after that battle i returned to open world and could sail away like nothing happend its only in battles... Link to comment Share on other sites More sharing options...
Ink Posted March 30, 2019 Share Posted March 30, 2019 12 hours ago, janvirus said: Hey Sir, should i run this connection test while in battle or after ? Right once you face this problem with connection error window Link to comment Share on other sites More sharing options...
janvirus Posted March 30, 2019 Author Share Posted March 30, 2019 Hey Sir, so i did i hope it helps... it happend like 5 or 6 times now Link to comment Share on other sites More sharing options...
Ink Posted March 30, 2019 Share Posted March 30, 2019 To clarify - have you done the workarounds I linked above? Link to comment Share on other sites More sharing options...
janvirus Posted March 30, 2019 Author Share Posted March 30, 2019 Yes Sir sorry i forgot to mention that...but that didn't work out for me right in the next battle i got the same error Link to comment Share on other sites More sharing options...
janvirus Posted April 9, 2019 Author Share Posted April 9, 2019 Still have the same problems any more ideas ? Link to comment Share on other sites More sharing options...
Ink Posted April 9, 2019 Share Posted April 9, 2019 3 hours ago, janvirus said: Still have the same problems any more ideas ? Captain, please check private message with more instructions Link to comment Share on other sites More sharing options...
KotRed Posted April 10, 2019 Share Posted April 10, 2019 hi,I lost my purple pandora with expert master carpenter, sixtant, navy planking hull, and one elite item, 150 rigs, 150hull, 500 rum by the battle bug. how do i get that back? i have tried everything the problem is still Link to comment Share on other sites More sharing options...
Ink Posted April 10, 2019 Share Posted April 10, 2019 49 minutes ago, KotRed said: hi,I lost my purple pandora with expert master carpenter, sixtant, navy planking hull, and one elite item, 150 rigs, 150hull, 500 rum by the battle bug. how do i get that back? i have tried everything the problem is still Captain, have you sent a F11 report? Link to comment Share on other sites More sharing options...
Yendash Posted April 10, 2019 Share Posted April 10, 2019 This problem occurs everyday form me, even few times. Link to comment Share on other sites More sharing options...
Ink Posted April 10, 2019 Share Posted April 10, 2019 1 minute ago, Yendash said: This problem occurs everyday form me, even few times. As the first step, please send a connection test report right after you experienced the issue and post here it’s number (something like NAS-12345 - it will be copied in buffer once sent) Link to comment Share on other sites More sharing options...
KotRed Posted April 10, 2019 Share Posted April 10, 2019 (edited) F11 yay I did :) and the number is NAS-1132259. Thanks for the quick help :) Edited April 13, 2019 by KotRed Link to comment Share on other sites More sharing options...
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