yarrgh Posted April 12, 2018 Share Posted April 12, 2018 wondering if anyone else is experiencing the issue? as of today, 12.4, i cannot see any chats, global/nation/help, even battlechat is gone when i enter a battle.... the rest of the game is working just as it always has, except for that i cannot access my clan&warehouse since it does not load in, no matter how many times i restart game, computer, verify steam thingys - anyone got an idea? Link to comment Share on other sites More sharing options...
yarrgh Posted April 12, 2018 Author Share Posted April 12, 2018 oh and yeah, friendslist is gone too, as well as the mailbox having only one message in it: from "Some sender" "Some subject" "Some test message" Link to comment Share on other sites More sharing options...
Roronoa Posted April 12, 2018 Share Posted April 12, 2018 Did you try to restart the game? I had similar issues, but it was fixed after i restarted the game. Link to comment Share on other sites More sharing options...
yarrgh Posted April 12, 2018 Author Share Posted April 12, 2018 (edited) yeah, multiple times (; i do get a fail message when login in the first time every time, thats always's been like that since i started playing again, and chat worked prior to today, it says: "Authentication error: UserID received from Steam is empty" then the second time i press Login it works Edited April 12, 2018 by yarrgh Link to comment Share on other sites More sharing options...
yarrgh Posted April 13, 2018 Author Share Posted April 13, 2018 so yeah... problem evolved into the same thing as mentioned in the connection thread..... couldnt log in anymore due to steam authentification ( YESTERDAY) now today i can log in again BUT ... still no chats/friendslist/clanwarehouse... which essentially takes away pretty much 75% of the game for me, no more player interaction, no more crafting ;( is this is a known issue? Link to comment Share on other sites More sharing options...
Ink Posted April 13, 2018 Share Posted April 13, 2018 As the first step, please reinstall MS redist packages from this site: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads 2013, 2015 and 2017 1 Link to comment Share on other sites More sharing options...
yarrgh Posted April 13, 2018 Author Share Posted April 13, 2018 (edited) aight done that,installed those, didn't work, reinstalled the game, no change either - still same failure message basically every time i log in : "Authentication error: UserID received from Steam is empty" after a couple of tries it lets me connect anyway - but as stated, no chat etc sometimes it lets me in without the error, but also then no change also tested with another internet source, mobile phone, same problem Edited April 13, 2018 by yarrgh Link to comment Share on other sites More sharing options...
Ink Posted April 13, 2018 Share Posted April 13, 2018 1 hour ago, yarrgh said: aight done that,installed those, didn't work, reinstalled the game, no change either - still same failure message basically every time i log in : "Authentication error: UserID received from Steam is empty" after a couple of tries it lets me connect anyway - but as stated, no chat etc sometimes it lets me in without the error, but also then no change also tested with another internet source, mobile phone, same problem Captain, please try this workaround (the game should not be running): 1) Press Win+R on keyboard, 2)Type %HOMEPATH%\AppData\LocalLow\Game-Labs\Naval Action 3) Delete everything in the folder 1 Link to comment Share on other sites More sharing options...
yarrgh Posted April 13, 2018 Author Share Posted April 13, 2018 I LOVE YOU INK !! problem solved! Link to comment Share on other sites More sharing options...
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