Crash Upon Startup

[Patralli]

Hello,

I just purchased the game and have it installed. After seeing many reviews on the game I wanted to get it a go, so I spent the $49.99 USD to get the game. Upon installation I attempt to launch the game and I get an error that says "Oops!" and that a folder has been created with a log file. I am unable to find the log file or the folder that it was put to. I have un-installed and re-installed to no effect. I have attempted to run the application in Compatibility mode also to no effect. Attempted to run as an Administrator to no effect. Disabled my AV to no effect. 

Any suggestions? 

Motherboard: MSI7891

AMD Athlon X4 860K

Memory: 8GB

Windows 10

[Ink]

5 minutes ago, Patralli said:

Hello,

I just purchased the game and have it installed. After seeing many reviews on the game I wanted to get it a go, so I spent the $49.99 USD to get the game. Upon installation I attempt to launch the game and I get an error that says "Oops!" and that a folder has been created with a log file. I am unable to find the log file or the folder that it was put to. I have un-installed and re-installed to no effect. I have attempted to run the application in Compatibility mode also to no effect. Attempted to run as an Administrator to no effect. Disabled my AV to no effect. 

Any suggestions? 

Motherboard: MSI7891

AMD Athlon X4 860K

Memory: 8GB

Windows 10

Greetings,

Apologize for the inconvenience caused and thank you for patience.
Could you please check private forum message for more clarifications