Can't login to pvp server

[Kaae]

Hi,

Iam not able to login to the pvp server - only to the pve server.

I was last logged in to the pvp server this morning, and have made no changes since.

 

I've reinstalled the game and reconnected my internet router.

Did a connection test : NAS-1255612

 

Best regards,

Carsten Kaa

[Ink]

16 hours ago, Kaae said:

Hi,

Iam not able to login to the pvp server - only to the pve server.

I was last logged in to the pvp server this morning, and have made no changes since.

 

I've reinstalled the game and reconnected my internet router.

Did a connection test : NAS-1255612

 

Best regards,

Carsten Kaa

Captain, could you please clarify if the problem is still on? If so, do you have an option to temporary test the game on a different source of connection, e.g. mobile internet?

[Kaae]

Hi,

I still have this problem, but connecting with a mobile network worked.

Trid to switch back to my wifi and it still dosn't work.

So it is my internet provider that has a problem connecting to one of your servers or something in the router perhaps - any ideas?

Thank you

[Ink]

9 minutes ago, Kaae said:

Hi,

I still have this problem, but connecting with a mobile network worked.

Trid to switch back to my wifi and it still dosn't work.

So it is my internet provider that has a problem connecting to one of your servers or something in the router perhaps - any ideas?

Thank you

Is there an option to try wired connection instead of wi-fi?

In general, this is a workaround for connection issues:

Quote

check that router/software is not blocking ports 7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600 for the game, also turn off all programs which use internet heavily (like torrent programs, netflix clients), disable antivirus, turn off k9 web protection filter or similar to that filters