Hello, I've also been having this problem for a while now, I would launch the game and it just wont run the game the launcher will stay open and say in game for a second and then go straight back to showing Play. I don't have citrix on my laptop and tried uninstalling the game and removing all of the files of the game by following the steps that I found in a different topic. Uninstalling the game from the launcher then uninstalling the launcher, then removing all the temp files and documents regarding the game. I reinstalled the game once without deleting all of the related documents of the game and the problem persisted, then the second time I followed all the steps on the other topic about the same problem and deleted the temp files, saved files and other game documents, but still the same problem after downloading and installing the launcher and game?