I am sorry, i definitely broke the rules. More than just sorry though, I'm very embarrassed. i managed to play this game 500 hours before without issue, not sure why I thought I could just come along and sh*t post like that. Apologies. I'm not sure a permanent ban is appropriate for a single incident, If that remains, i think it would be appropriate to refund the DLC I got just a few hours before being banned. You have all the power so you can do whatever you like, but just as I'm responsible for breaking the rules, I think it's also fair that I get a refund for something I purchased in good faith, I had not idea permanent chat bans were even a thing or I would have waited to purchase the admiralty DLC.