[Copy Server]

The capacity of the server is hardware related.  It's not a situation where they can simply press a button and dial up a higher capacity, it's restricted by the hardware itself.  I can not personally reveal the exact limitation, but it does not involve throwing more or faster at it.  It was, however, set a little lower than the theoretical maximum to ensure stability over the weekend.

 

The developers will be slowly raising the overall capacity of the PvP1 until they find the actual stable player limit this week.  It is a top priority, but it is not something that is quickly or easily fixed.

 

Thank you for your patience.

 

Yeah of course i understand  a server is hardware limited and it's set to perform a little lower to his maximum to ensure stability. What i meant was dividing the available hardware of the company into the players per server, so the EU pvp server that is always with 125% percent of the maximum number of players have more hardware than the US PVP server that has an average of 75% players.

 

Just an idea. Thanks for reading my comment. 

[Copy Server]

While i agree two servers with the same data is not a good idea, we all must agree that a fix for the average of 1 hour waiting queues for the EU server must be top 1 on the to fix list. Not normal at all that i spend half of the time i have to play waiting to enter the server. 

 

What i wonder is, why having a US server if all the americans clans have already said they play in the EU server to play against the Europeans? The US server is always as much at half capacity. Having two exact servers  doesn't make much sense imo when 70-80% of the players play just in the EU one.

 

The american clans said this long time ago, so this was predictable and therefore the servers shouldn't have the same capacity. Also, no comments on the PVE server, hope it is different from the other ones as i don't know anyone that plays there.

 

So without much knowledge of the limitations of either the game or the server infraestructure, the most logical fix for this that comes to my mind is dividing the total of the available server infraestructure by the average players per server.

[Insane Server Queue Times Since Steam Release]

this will be improved Captain. Current batch per second was set too small and we will fix it on monday.

 

Good to hear that. It should be top priority, because not just the 1 hour queue times, but the overload is bringing a lot of bugs and other problems that i've never seen until the Steam release. I've been with a guy that lost today two Cerberus because of bugs on missions that were kicking him from battle and his ships dissapearing with the EU server full. Bugs are already reported.

 

Full servers are a good thing, that means the Devs have created a good game, and have good server infrastructure, and arnt overloading them. Today in the patch notes for today update they did state that they increased the server load by 100 people. Maybe tomorrow they will upgrade there equipment and bump it up again. But i think they are doing the right thing and going slow and steady.

 

Servers are overloaded, that's a fact. I've never seen the bugs i am seeing since the Steam release.

Been with a guy that lost two Cerberus today. He was being randomly kicked on mission start, and his ships dissapearing when, guess what, the server was full.

 

This is a good project, it's an alpha, and as you can see one admin already told me they are working on this, but we have to agree there's a big problem when there's only one EU server that's full 24/7 and you have to wait an hour to enter. That just means they sold much more copies than what his infraestructure can manage.

 

I just checked the game is still for sale on steam. Where does it say sales are closed?  Also 15-20min is not that long of a wait

 

One coleage bought it yesterday, and he couldn't download it. Yesterday i wasn't finally 30 minutes, i was 1 hour in the queue, as in the morning, and now, that i've been already 1 hour and i have another 15 minutes left to enter that tend to be much more. It's a long wait since it's the 50% of the time i have to play some days.

[Insane Server Queue Times Since Steam Release]

Since the Steam release almost every time i want to join the EU server i have a queue time of 15-20 minutes, not counting the 1 hour queue i had this morning after the maintenance.

 

Knowing the sale rate of the standalone alpha i would say it would have been easy to predict this with enough time. The fact that Steam sales are closed 2 days before the release describes pretty well the situation.

 

I hope there is a solution for this in the short term, because this is not normal at all. Even being an alpha, having to close the Steam sales 2 days after the release means there's a big issue in the administration sector of the studio.

 

Any news from the devs about a fix for this?