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utextreme

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    Can't get past the login screen

    in Support

    Posted

    Ahoy!

    For about a week or two now I haven't been able to get into the game. The game starts fine and closes when I quit. When I try to login (Steam login as always), it just keeps connecting and nothing happens and if I quit the game at this point, the process "Client.exe" is left hanging in the Task Manager Process list without any description. It also is impossible to close the process at this point as it just gives an error about not being able to close the process. Only a reboot works at this point as Steam also thinks the game is still open even if it isn't (only the "empty process/shell process" is hanging on the list).

    Any idea what might be causing this? As I said, this just started maybe a week or two ago and I haven't been able to solve it. Also nothing has been chanced on my computer.

     

    My PC specifications:

    - ASUS P8Z68-V PRO

    - i5-2500k @ stock speed atm

    - 16gb DDR3 1600MHz

    - NVIDIA Geforce GTX 980

    - 2x SSD (120gb for OS and 256gb for top games - NA installed on this one)

    - 1tb HDD

    - Windows 7

     

    Things I have tried:

     

    - Checked that NA is on the firewall's allowed list

    - Also tried shutting down firewall entirely

    - Repairing game files in Steam

    - Repairing C++ redist x86

    - Rebooting PC many, many times

     

    Thank you for any information & solutions on this problem!

     

    Kind regards,

    John Teaque

    i miss: checking your steam name i can only contain letters in order to connect to the game

     

    i had the same thing i couldn't get in open steam and noticed my old name

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