TNJ Posted October 25, 2021 Share Posted October 25, 2021 Every time I try to buy the game with my card or PayPal it simply says that my payment is canceled Link to comment Share on other sites More sharing options...
Ink Posted October 26, 2021 Share Posted October 26, 2021 21 hours ago, TNJ said: Every time I try to buy the game with my card or PayPal it simply says that my payment is canceled Greetings Admiral! Could you please try to contact Xsolla directly via 24/7 live chat available at help.xsolla.com? They should help you to resolve this problem Link to comment Share on other sites More sharing options...
TNJ Posted October 30, 2021 Author Share Posted October 30, 2021 Attempts to fix this issue by contacting support result in failure, after trying several different things it appears the Xsolla has an issue with how my bank handles card transactions that I haven’t seen anywhere else, so alas it appears that I am without further options as my card seems to not work on this site alas I shall not acquire the game, farewell Link to comment Share on other sites More sharing options...
Ink Posted November 1, 2021 Share Posted November 1, 2021 On 10/31/2021 at 12:43 AM, TNJ said: Attempts to fix this issue by contacting support result in failure, after trying several different things it appears the Xsolla has an issue with how my bank handles card transactions that I haven’t seen anywhere else, so alas it appears that I am without further options as my card seems to not work on this site alas I shall not acquire the game, farewell Admiral, Apologies for the inconvenience. Please check the game once it is available on Steam 1 Link to comment Share on other sites More sharing options...
TNJ Posted November 6, 2021 Author Share Posted November 6, 2021 On 11/1/2021 at 12:52 PM, Ink said: Admiral, Apologies for the inconvenience. Please check the game once it is available on Steam Your site says that will be late 2021, is that still the case? Link to comment Share on other sites More sharing options...
Ink Posted November 8, 2021 Share Posted November 8, 2021 On 11/6/2021 at 9:31 PM, TNJ said: Your site says that will be late 2021, is that still the case? We will try to keep the timeframe, stay tuned! Link to comment Share on other sites More sharing options...
ElizabethWilliams654 Posted March 24, 2022 Share Posted March 24, 2022 On 10/25/2021 at 8:41 PM, TNJ said: Every time I try to buy the game with my card or PayPal it simply says that my payment is canceled (searched for info here https://create.vista.com/colors/ but didn't find anything) You can try to pay simply with Apple Pay instead of PayPal. I had the same problem with this service as you. Link to comment Share on other sites More sharing options...
StaceyRomero00 Posted April 7, 2022 Share Posted April 7, 2022 On 10/25/2021 at 8:41 PM, TNJ said: Every time I try to buy the game with my card or PayPal it simply says that my payment is canceled By the way, I forgot to tell. I recently completed a renovation on my home. I am delighted, the roof was a separate problem, the guys from https://www.homequote.io/roofing helped me with this, they are really professionals in their field. I will finish the small details and be sure to show you the result. Had the same problem. I think you should contact PayPal tech support. Congrats on the fix buddy Link to comment Share on other sites More sharing options...
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