Can't Launch Game Anymore!

[Daerov]

The game worked fine for a while, but now I have an error whenever I attempt to launch the game.  It just tells me that the game has crashed, and a crash report folder has been created.

 

I've deleted the files, uninstalled and reinstalled multiple times, and have no idea what changed or why I am no longer able to play the game.  Please help!

 

 

This is the key info from the crash log:

 

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2021-06-13T15:30:24    INFO    Main    Launcher version:  2.4.4
2021-06-13T15:30:24    INFO    Main    OperationSystemVersion: Windows v10.0.19042
2021-06-13T15:30:24    WARNING    default    Cant open file with news style. Use default hardcoded style.
2021-06-13T15:30:24    WARNING    default    Cant open file with license style. Use default hardcoded style.
2021-06-13T15:30:24    INFO    default    UrlsManager::init.
2021-06-13T15:30:24    INFO    default    ConfigManager: init.
2021-06-13T15:30:24    CRITICAL    default    Cant open config json file:  "config.json"
2021-06-13T15:30:24    CRITICAL    default    Abort!
2021-06-13T15:30:24    CRITICAL    default    Loading window "qrc:/qml/FileErrorWindow/FileErrorWindow.qml"  failed!
2021-06-13T15:30:24    CRITICAL    default    Errors: 
2021-06-13T15:30:24    CRITICAL    default    "qrc:/qml/FileErrorWindow/FileErrorWindow.qml:4:1: module \"QtQuick\" is not installed"
2021-06-13T15:30:24    CRITICAL    default    "qrc:/qml/FileErrorWindow/FileErrorWindow.qml:5:1: module \"QtQuick.Window\" is not installed"
2021-06-13T15:30:24    CRITICAL    default    "qrc:/qml/FileErrorWindow/FileErrorWindow.qml:4:1: module \"QtQuick\" is not installed"
2021-06-13T15:30:24    CRITICAL    default    "qrc:/qml/FileErrorWindow/FileErrorWindow.qml:5:1: module \"QtQuick.Window\" is not installed"

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[Ink]

6 hours ago, Daerov said:

The game worked fine for a while, but now I have an error whenever I attempt to launch the game.  It just tells me that the game has crashed, and a crash report folder has been created.

Greetings Admiral.

Could you please clarify if you are using Citrix workspace software? If so please check this workaround:

The workaround is to temporary disable Citrix Virtual Bus Enumerator in the system devices (you might need to activate it again once you are about to use Citrix)

• Open Windows Command Prompt (press Windows + R), then type: devmgmt.msc and click ok
• Expand System devices tab and find Citrix Virtual Bus Enumerator
• Right click on it and select "Disable"