MeekANTIFUN Posted April 26, 2021 Share Posted April 26, 2021 (edited) I just got around to updating the game to V2.4.4 and when I tried to play the game, it immediately crashed and spit out an error message Quote The game crashed. The crash report folder named "2021-04-26_15134" next to game executable. It would be great if you'd send it to the developer of the game! The two text files from the folder: output_log.txt , error.txt I assumed it was nothing and just did a quick repair of the game, and got the same exact error again. I did a quick uninstall and reinstall as well through the game launcher, and still no luck Quote The game crashed. The crash report folder named "2021-04-26_153244" next to the game executable. It would be great if you'd send it to the developer of the game! The two text files from the folder: error.txt , output_log.txt Completely uninstalling with the uninstaller and reinstalling the game also did not work and spit out the same error. Edited April 26, 2021 by MeekANTIFUN Link to comment Share on other sites More sharing options...
Ink Posted April 27, 2021 Share Posted April 27, 2021 15 hours ago, MeekANTIFUN said: I just got around to updating the game to V2.4.4 and when I tried to play the game, it immediately crashed and spit out an error message I assumed it was nothing and just did a quick repair of the game, and got the same exact error again. I did a quick uninstall and reinstall as well through the game launcher, and still no luck Completely uninstalling with the uninstaller and reinstalling the game also did not work and spit out the same error. Greetings Admiral. Please check this workaround: Could you please clarify if you use Citrix Workspace software? If so please try to temporary disable Citrix Virtual Bus Enumerator in the system devices (you might need to activate it again once you are about to use Citrix) Open Windows Command Prompt (press Windows + R), then type: devmgmt.msc and click ok Expand System devices tab and find Citrix Virtual Bus Enumerator Right click on it and select "Disable" Link to comment Share on other sites More sharing options...
MeekANTIFUN Posted April 29, 2021 Author Share Posted April 29, 2021 On 4/27/2021 at 7:10 AM, Ink said: Greetings Admiral. Please check this workaround: Could you please clarify if you use Citrix Workspace software? If so please try to temporary disable Citrix Virtual Bus Enumerator in the system devices (you might need to activate it again once you are about to use Citrix) Open Windows Command Prompt (press Windows + R), then type: devmgmt.msc and click ok Expand System devices tab and find Citrix Virtual Bus Enumerator Right click on it and select "Disable" I don't use Citrix Workspace, nor does it show up under Device Management. Link to comment Share on other sites More sharing options...
Ink Posted April 30, 2021 Share Posted April 30, 2021 22 hours ago, MeekANTIFUN said: I don't use Citrix Workspace, nor does it show up under Device Management. Then please try to uninstall, then remove all temporary files (once you uninstall the game): 1) Uninstall the game from launcher, then uninstall the launcher, after that make sure no temporary files remained: 2.1) Press Win+R then type: %HOMEPATH%\AppData\LocalLow\Game Labs\ Right click on Ultimate Admiral Dreadnoughts folder and delete it 2.2) Open Windows Command Prompt (press Windows + R and type cmd, press enter afterwards) type: regedit Go to HKEY_CURRENT_USER\SOFTWARE\Game Labs\Ultimate Admiral Dreadnoughts Right click on Ultimate Admiral Dreadnoughts folder and delete it Close regedit 3) Open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\ delete the folder Ultimate Admiral Dreadnoughts if it is there 4) Install the launcher and download the game Link to comment Share on other sites More sharing options...
MeekANTIFUN Posted April 30, 2021 Author Share Posted April 30, 2021 1 hour ago, Ink said: Then please try to uninstall, then remove all temporary files (once you uninstall the game): 1) Uninstall the game from launcher, then uninstall the launcher, after that make sure no temporary files remained: 2.1) Press Win+R then type: %HOMEPATH%\AppData\LocalLow\Game Labs\ Right click on Ultimate Admiral Dreadnoughts folder and delete it 2.2) Open Windows Command Prompt (press Windows + R and type cmd, press enter afterwards) type: regedit Go to HKEY_CURRENT_USER\SOFTWARE\Game Labs\Ultimate Admiral Dreadnoughts Right click on Ultimate Admiral Dreadnoughts folder and delete it Close regedit 3) Open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\ delete the folder Ultimate Admiral Dreadnoughts if it is there 4) Install the launcher and download the game Worked, thanks for your help Link to comment Share on other sites More sharing options...
Ink Posted April 30, 2021 Share Posted April 30, 2021 1 hour ago, MeekANTIFUN said: Worked, thanks for your help Great! Link to comment Share on other sites More sharing options...
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