Jorlaan Posted March 11, 2021 Share Posted March 11, 2021 For some reason a few days after I bought the game the money was refunded to my account and then re-taken out 2 days later. I am extraordinarily uncomfortable with Xsolla doing this as I made absolutely NO request for it. I am hoping this is a known occasional bug and will not happen again. Link to comment Share on other sites More sharing options...
Ink Posted March 12, 2021 Share Posted March 12, 2021 19 hours ago, Jorlaan said: For some reason a few days after I bought the game the money was refunded to my account and then re-taken out 2 days later. I am extraordinarily uncomfortable with Xsolla doing this as I made absolutely NO request for it. I am hoping this is a known occasional bug and will not happen again. Greetings Jorlaan. Have you tried to contact Xsolla for investigation? If you tried but no reply provided, please send me a mail on ink@navalaction.com from email address that was used to purchase the game Also, please check private forum message for additional clarifications Link to comment Share on other sites More sharing options...
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