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tl;dr

  • open launcher by rightclicking on "Ultimate Admiral: Dreadnoughts" icon
  • select "run with graphics processor"
  • select "Integrated graphics" instead of "Nvidia high performance processor
     

Ahoy Admirals,
I wanted to share a solution to a problem I had.

After downloading and installing the Xsolla launcher, it was checking for updates while displaying the login screen but then it almost immediatley crashed.
I tried uninstalling and reinstalling to different folders to no avail.
When googling about launcher problems in general, I found out that the issue might be caused by my graphics card.

I have two GPUs, an internal one made by Intel and a Nvidia GeForce 940M.
So what I did is, I right clicked on the "Ultimate Admiral: Dreadnoughts" icon and selected "run with graphics processor" and then "Integrated graphics".

And it worked! I could log in, download the game and play.

I also assigned the launcher to the internal graphics card via the Nvidia Control Panel, so I don't have to select the integrated graphics everytime I start the launcher.
Short guide: right click on desktop, select "Nvidia Control Panel", click on "program settings, click on "add", select "launcher (launcher.exe)" and then select "integrated graphics".

The game still runs via the Nvidia GPU, because all new programs get automatically assigned to it, instead of the internal graphics card.
So far no issues besides the occasional crash in loading screens, which is annoying but fixed by restarting the game.

*************************************************

If this doesn't work these steps before before contacting support:

  • uninstall and reinstall the game to a different folder
  • update your graphics card drivers
  • check if your anti-virus blocks the game

*************************************************

I hope I could helps some of you! 🙂

FoxTunez

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