Tuddal122 Posted November 23, 2020 Share Posted November 23, 2020 (edited) Hello there, i have a problem where the game reports a crash after clicking on the "PLAY" Button. As shown in in the link below the report shows: "The game crashed. The crash report folder named "2020-11-23_172636" next to the game executable. ..." http://prntscr.com/vojkwx I tried to use "Repair" and reinstalled the game but didn´t worked. I want to send the ordner to the developers now as told by the report. How can i do that the best way? Edited November 23, 2020 by Tuddal122 found crash folder Link to comment Share on other sites More sharing options...
Ink Posted November 24, 2020 Share Posted November 24, 2020 20 hours ago, Tuddal122 said: Hello there, i have a problem where the game reports a crash after clicking on the "PLAY" Button. Greetings Admiral, Could you please clarify if you use Citrix workspace software? If so please try temporary disable Citrix Virtual Bus Enumerator in the system devices (you might need to activate it again once you are about to use Citrix) Open Windows Command Prompt (press Windows + R), then type: devmgmt.msc and click ok Expand System devices tab and find Citrix Virtual Bus Enumerator Right click on it and select "Disable" 1 Link to comment Share on other sites More sharing options...
Tuddal122 Posted November 24, 2020 Author Share Posted November 24, 2020 Ecactly this was the case and it worked right as described. Thank you very much. 🙂 Link to comment Share on other sites More sharing options...
Ink Posted November 24, 2020 Share Posted November 24, 2020 38 minutes ago, Tuddal122 said: Ecactly this was the case and it worked right as described. Thank you very much. 🙂 Admiral, Glad the issue is resolved! Link to comment Share on other sites More sharing options...
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