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Cannot enter battles


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This has happend now several times. I attack a npc ship and cannot join the battle. It takes ages to load and then I see only something like this:

grafik.thumb.png.a7677882051360ceba5cf893d1e7e3dd.png

@Ink, I know you told me previously that it is usually a connection problem on the user side, but what can I do?

2 days ago, when it appeared, I closed the game and restarted and then I was able to fight in the battle, even when I was late. But today I tried closing the game and restarting, and nothing changed, always the same picture. I tried it with two battles today (attacking npc traders for not loosing the ship, when I cannot take control of my own), and both times the same, exiting and restarting doesn't help... At some point the npc trader escaped and I find myself back in OW, no problems there.

Has anyone an idea, how to solve it? Everything else, like moving stuff from warehouse to ship and back works fine...

well, joining a battle works fine, but I tried again to initiate one, the problem stays the same...

 

 

Edited by Sea Archer
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Posted (edited)

it is getting stranger...

I even get the combat news on the screen..., and it is the 4th battle I tried today

grafik.thumb.png.29adf16df16fc2038eb3d1fc6a413b23.png

ok, now it says disconnected... but every time I initiate a battle? What can I do? Logging in again gives the same result.

grafik.thumb.png.94aab3694dd890136b35c52d1bc2cc35.png

Edited by Sea Archer
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I uninstalled and reinstalled the game, but cannot start battles, yesterday we did some HDF, the first one attacked us, I got pulled, no problem, for the second one I joined in the circle, no problem. Today I attacked an ai trader brig, same problem as described above...

Can it be a problem with Kasperski, something I can adjust?

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maybe helpful:

If you have Win10 then remove the Kasperski VS and use the build in VS & FW from Windows (good enough for sure)

check if the port 8080 is blocked (Router for instance) after removing Kasperski VS

Citrix Client installed? then remove it (causes sometimes troubles)

something running in the background like a torrent or similar (that is using the whole bandwith?)

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I cannot find anything blocking port 8080 and I have a 100 Mbit internetconnection, the probelm started this week, never had any issue with it over the last 4 years (with Kasperski running).

The strange thing is that those battles work, that I do not start myself, there is no problem with kill missions and the like, only when I attack in OW, and that without any exception, I have started no battle within the last week, without having the problem...

@Ink Is there anything different in the connection between the battles (self started in OW, attacked by enemy in OW, joining battle in OW, kill mission)?

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I tried it from a different computer, though using the same router.

... same problem.

@InkCan you give some hint, where to look on my computer/router?

Anyone knows if the last Win10 update changed something important for the game?

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13 hours ago, Sea Archer said:

after updating the router, attacking works again.

Thank you guys for your support.

Captain, nice to hear the problem is solved. Topic is closed.

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