brucesim2003 Posted April 12, 2020 Share Posted April 12, 2020 (edited) The forum keeps telling me I have the wrong password. Now I know 100% (literally 100%, not 99.9%) that I have the right password. It isn't an issue with case sensitivity. Can't use the saved password. Can't manually enter the password. EVERY time I need to re-log in, I have to reset the password. Any help here? Edited April 12, 2020 by brucesim2003 Quote Link to comment Share on other sites More sharing options...
Ink Posted April 12, 2020 Share Posted April 12, 2020 5 hours ago, brucesim2003 said: The forum keeps telling me I have the wrong password. Now I know 100% (literally 100%, not 99.9%) that I have the right password. It isn't an issue with case sensitivity. Can't use the saved password. Can't manually enter the password. EVERY time I need to re-log in, I have to reset the password. Any help here? Greetings Admiral! when creating new password could you please try to type your password in a text editor like notepad, save it and try to copy-paste next time it asks you the passsword? That is to make sure the password is the same. The problem is strange, I've never seen it before Quote Link to comment Share on other sites More sharing options...
brucesim2003 Posted April 12, 2020 Author Share Posted April 12, 2020 Will do. I had to reset the PW again to reply to this thread. Quote Link to comment Share on other sites More sharing options...
brucesim2003 Posted April 12, 2020 Author Share Posted April 12, 2020 Did as you suggested. Then logged out. restarted browser. Tried to log in by pasting the PW from the file on my desktop to the box. Wrong PW. Reset for the 3rd time today Quote Link to comment Share on other sites More sharing options...
brucesim2003 Posted April 12, 2020 Author Share Posted April 12, 2020 Just had to reset yet again. Copy/paste isn't working. Quote Link to comment Share on other sites More sharing options...
Ink Posted April 13, 2020 Share Posted April 13, 2020 @brucesim2003 Have you tried to check it with a different browser? Quote Link to comment Share on other sites More sharing options...
brucesim2003 Posted April 13, 2020 Author Share Posted April 13, 2020 Tried a different browser (chrome) just now. Same result. Quote Link to comment Share on other sites More sharing options...
brucesim2003 Posted April 13, 2020 Author Share Posted April 13, 2020 Found the problem. Instead of display name, I was putting in email. As a point of security, having the display name as half the login is dangerous. That's 1/2 the login detail right there, on public display. This really should be changed. Quote Link to comment Share on other sites More sharing options...
Ink Posted April 13, 2020 Share Posted April 13, 2020 2 hours ago, brucesim2003 said: Found the problem. Instead of display name, I was putting in email. As a point of security, having the display name as half the login is dangerous. That's 1/2 the login detail right there, on public display. This really should be changed. I believe you can change the displayed name in the account settings, glad to hear you've fixed the problem Quote Link to comment Share on other sites More sharing options...
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