danboster@gmail.com Posted March 23, 2020 Share Posted March 23, 2020 Purchased the game and it says I need a key, I haven't received one. Link to comment Share on other sites More sharing options...
Ink Posted March 24, 2020 Share Posted March 24, 2020 14 hours ago, danboster@gmail.com said: Purchased the game and it says I need a key, I haven't received one. Greetings, could you please clarify if you checked junk/spam folder for a mail from Xsolla? Link to comment Share on other sites More sharing options...
Cortez362 Posted April 19, 2020 Share Posted April 19, 2020 (edited) Yeah I'm not sure if I'am just blind but i don't see the game key in any of my emails I have already purchased the game, I even checked my paypal. I could use some help Edited April 19, 2020 by Cortez362 found the game key in promotions section of gmail Link to comment Share on other sites More sharing options...
Ink Posted April 20, 2020 Share Posted April 20, 2020 11 hours ago, Cortez362 said: Yeah I'm not sure if I'am just blind but i don't see the game key in any of my emails I have already purchased the game, I even checked my paypal. I could use some help Greetings, it is nice to hear the key is received! Link to comment Share on other sites More sharing options...
Th3R3alPr0 Posted April 22, 2020 Share Posted April 22, 2020 I have the same issue. I can't find the key or the e-mail that I should have recieved (I double checked Junkfolder). Link to comment Share on other sites More sharing options...
Ink Posted April 23, 2020 Share Posted April 23, 2020 14 hours ago, Th3R3alPr0 said: I have the same issue. I can't find the key or the e-mail that I should have recieved (I double checked Junkfolder). Greetings Admiral, please check this guide: Link to comment Share on other sites More sharing options...
Th3R3alPr0 Posted April 23, 2020 Share Posted April 23, 2020 7 hours ago, Ink said: Greetings Admiral, please check this guide: Thank you very much for providing this guide. The guys of Xsolla were able to help me via the live chat. They resent the e-mail and now the game is installing. Thumbs up Link to comment Share on other sites More sharing options...
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