Stefan Sya Posted February 12, 2020 Share Posted February 12, 2020 please help again I can't get into the Paasword The request for the new password cannot be opened thank you in advance Link to comment Share on other sites More sharing options...
Ink Posted February 12, 2020 Share Posted February 12, 2020 Greetings, could you please clarify if you got the confirmation email once you created account and have you confirmed it? Link to comment Share on other sites More sharing options...
Stefan Sya Posted February 12, 2020 Author Share Posted February 12, 2020 yes i got but i can't use it always error new password also not possible again and again unfortunately my english is not so good password is wrong Thanks for your help Link to comment Share on other sites More sharing options...
Ink Posted February 12, 2020 Share Posted February 12, 2020 @Stefan Sya Could you please clarify what kind of error you get when you try to confirm the registration? Link to comment Share on other sites More sharing options...
Stefan Sya Posted February 12, 2020 Author Share Posted February 12, 2020 Yes again and again error at login wrong password Link to comment Share on other sites More sharing options...
Ink Posted February 12, 2020 Share Posted February 12, 2020 1 hour ago, Stefan Sya said: Yes again and again error at login wrong password When you create account in the launcher, Xsolla send you a mail with confirmation link Could you please clarify if you confirmed the account or you did not receive confirmation email? Without confirmation you will not be able to login (it will show “wrong password”) Link to comment Share on other sites More sharing options...
Stefan Sya Posted February 12, 2020 Author Share Posted February 12, 2020 e-mails with a confirmation link keep getting errors when logging in "wrong password" is displayed Link to comment Share on other sites More sharing options...
Ink Posted February 12, 2020 Share Posted February 12, 2020 51 minutes ago, Stefan Sya said: e-mails with a confirmation link keep getting errors Could you please make a screenshot if the error and upload it on imgur.com or similar service and post the link here? Link to comment Share on other sites More sharing options...
Ink Posted February 12, 2020 Share Posted February 12, 2020 @Stefan Sya Please check private forum message for additional clarification Link to comment Share on other sites More sharing options...
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