Woodie Posted December 23, 2019 Share Posted December 23, 2019 (edited) Hello, I purchased an hour or so ago but mine just gets stuck on the load screen. I can hear the music but the resolution seems to be off too, it doesn't fill the screen and has a black border around the edge. Thank you Daniel. Edited December 23, 2019 by Woodie Link to comment Share on other sites More sharing options...
Ink Posted December 24, 2019 Share Posted December 24, 2019 12 hours ago, Woodie said: Hello, I purchased an hour or so ago but mine just gets stuck on the load screen. I can hear the music but the resolution seems to be off too, it doesn't fill the screen and has a black border around the edge. Thank you Daniel. Greetings! As the first workaround please try this: close the game open Windows Command Prompt (press Windows + R and type cmd, press enter afterwards) type: regedit go to HKEY_CURRENT_USER\SOFTWARE\Game Labs\UA:Age of Sail right click on the folder "UA:Age of Sail" and delete it close regedit Please let us know if the problem persists It would be also very useful if you make a screenshot and upload it somewhere on services like imgur.com and post here as well Link to comment Share on other sites More sharing options...
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