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Navalus Magnus

Stuck in loading screen

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Good morning Devs,

I can’t log in.

After choosing the player and clicking start it just keeps saying „loading“.

Please investigate.

Edit: Restarted steam, rebooted PC and checked for updates. Tried to connect several times until servers went into maintenance mode recently. Sent a connection test report. Nothing changed, couldn’t join the game.

Edited by Navalus Magnus

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2 hours ago, Navalus Magnus said:

I tried both servers now, with the same result.

Other games on steam don’t have the problem.

@Ink Do you have an idea?

@Navalus Magnus

According to the connection test report the 8080 port is blocked. Have you recently installed any new firewall/antivirus software? Make sure the game is allowed in the settings

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10 minutes ago, Ink said:

@Navalus Magnus

According to the connection test report the 8080 port is blocked. Have you recently installed any new firewall/antivirus software? Make sure the game is allowed in the settings

Thanx for the reply!

I‘ll check ...

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@Ink I use the same antivirus / firewall software as before today.

Just changed the network.

Is there any specific thing I need to enable / allow besides the game?

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32 minutes ago, Navalus Magnus said:

@Ink I use the same antivirus / firewall software as before today.

Just changed the network.

Is there any specific thing I need to enable / allow besides the game?

Do you have an option to temporary test the game via different source of connection e.g. mobile connection?

Perhaps a call to ISP support would also help. Also, do you use any content filters like K9 web protection?

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2 hours ago, Ink said:

Do you have an option to temporary test the game via different source of connection e.g. mobile connection?

Perhaps a call to ISP support would also help. Also, do you use any content filters like K9 web protection?

Thanx again!

I‘ll try that later on when I have the time for it.

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@Ink Finally solved the problem: It was a matter of having the admin rights of the network it seems - I don’t know why, but it seems so.

Thank you for trying to help me!

Edited by Navalus Magnus

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