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Launcher Crashing Constantly


Snowflake
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I purchased the game today, however I have been unable to play it due to the launcher crashing.  The longest time it has stayed open was to install the game, after which it crashed.

I have managed to have it open long enough to press the repair button but it then crashed.

System

Ryzen 7 3600x, RTX 2080Ti, 32GB Ram

 

 

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6 minutes ago, Snowflake said:

I purchased the game today, however I have been unable to play it due to the launcher crashing.  The longest time it has stayed open was to install the game, after which it crashed.

I have managed to have it open long enough to press the repair button but it then crashed.

System

Ryzen 7 3600x, RTX 2080Ti, 32GB Ram

Greetings,

Could you please do the following:


open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\Ultimate Admiral Dreadnoughts\log

There will be log files from the launcher (e.g. 17.10.19.txt), please copy the latest file and contact Xsolla support team via live chat option (help.xsolla.com) or email (support@xsolla.com), describe your issue and attach  the log file.

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