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JamesBarton

Unable to access the Login Queue

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As it says on the tin, I'm having difficulty accessing the servers, specifically the login queue. The screenshot attached is the image that greets me upon loading the game, with the most notable issue the "-ms" where it says "ping" on both PVP and PVE servers. The only recent change I can think of is moving into a grad school dorm and using the school's wifi, but I'm still able to browse the internet and access other multiplayer games. Any help would be greatly appreciated.

UnableToLogIn.png

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7 hours ago, JamesBarton said:

As it says on the tin, I'm having difficulty accessing the servers, specifically the login queue. The screenshot attached is the image that greets me upon loading the game, with the most notable issue the "-ms" where it says "ping" on both PVP and PVE servers. The only recent change I can think of is moving into a grad school dorm and using the school's wifi, but I'm still able to browse the internet and access other multiplayer games. Any help would be greatly appreciated.

Captain, could you please send connection test report via Naval Action launcher in Steam? (3rd option - "Report connection test").

Most likely the ports reqiuired for the game are blocked (7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600)

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he needs to update steam first

relog steam first.

CC299F7C3BA83D133272905BD4C46C67002880CA

Edited by Thonys

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9 hours ago, Thonys said:

 

he needs to update steam first

relog steam first.

CC299F7C3BA83D133272905BD4C46C67002880CA

 

I've got steam updated to the latest version and the latest patch for Naval Action.

11 hours ago, Ink said:

Captain, could you please send connection test report via Naval Action launcher in Steam? (3rd option - "Report connection test").

Most likely the ports reqiuired for the game are blocked (7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600)

I just did one. The report number is NAS-1248286.

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14 hours ago, JamesBarton said:

 

I've got steam updated to the latest version and the latest patch for Naval Action.

I just did one. The report number is NAS-1248286.

According to the report, the ports are blocked, please make sure that the game is not blocked by antivirus/firewall.

The list of required ports for the game:

7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600

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