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Tutorial Mission will not Load


jo005597

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I'm unable to launch the tutorial from build 1. The second mission runs ok, but kind of hard to figure out what to do without the tutorial. During install the c++ installer failed - said I had a newer version on my machine. I'm running on an i9 processor with 6 cores, 16GB RAM and nvidea card with dedicated 4GB RAM. Any ideas on how to get the tutorial mission to play? It just freezes.

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Could you please open Windows Command Prompt (press Windows + R), then type %HOMEPATH%\AppData\Local\Ultimate AdmiralAge of Sail, after that archive or compress the logs folder and send it to info@ultimateadmiral.com

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On 6/29/2019 at 10:36 PM, jo005597 said:

I'm unable to launch the tutorial from build 1. The second mission runs ok, but kind of hard to figure out what to do without the tutorial. During install the c++ installer failed - said I had a newer version on my machine. I'm running on an i9 processor with 6 cores, 16GB RAM and nvidea card with dedicated 4GB RAM. Any ideas on how to get the tutorial mission to play? It just freezes.

Could you please also send an in-game report via F11 button?

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