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Loading freeze


Mett Owens

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Hello sailor's,

I was look on forum posts, but i still not find a repair for my problem.

When i buy this game have same problem with loading, when choose character. Next day after buy i play and log in normal.

Now can't play for 2 day 😥

I try restart game, reinstal game, restart PC, restart Steam... Clear registry...

Report number is -> NAS-1046040

 

Sry for my bad ENG o/

NA.png

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Captain, full list of ports that are needed to be open for Naval Action:

7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600

In your case, something is blocking 8080 port. Please check antivirus, firewall or router settings

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So, i check firewall and antivirus. Still can't open port 8080... I think its blocked in router... but in Train and Home it will be OK and i can play normal. I can't reach to router setting, because iam now in lodging house.

I was check 30+ tutorial how to open port. All was rule in Firewall, its done. Still not help.

I think need to wait 2 week's when i go home to Christmas holiday's... 😔

Port.png

Firewall.png

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This is what I get when game first load, long wait, then It crashes and I am not able to launch it again. Also, is there a way to run it in DX9 only same as Generals @Ink? Tested with CS Global Offensive, works fine,

Both Ultimate General and Naval Action crash on launch. So it's your end my friend. I can even make video for you to show you. All this started after patch. I was able to play it before. 

Edited by Pirate78
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I don't want to give up...

So, router allow port 8080. My notebook still not. Firewall is allowed for port 8080, but still blocked.

Turn off Firewall - blocked

Turn off Antivirus - blocked

Turn off both - blocked

I don't know why... i do all what was in videos on youtube and forums. 😭

 

I really want play NA! 🤔

Edited by Mett Owens
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19 hours ago, Mett Owens said:

I don't want to give up...

So, router allow port 8080. My notebook still not. Firewall is allowed for port 8080, but still blocked.

Turn off Firewall - blocked

Turn off Antivirus - blocked

Turn off both - blocked

I don't know why... i do all what was in videos on youtube and forums. 😭

 

I really want play NA! 🤔

Please send a fresh connection test report

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On 12/7/2018 at 1:06 PM, Mett Owens said:

 

Report number is -> NAS-1046040

\

if you are travelling some hotels or residences block ports and there is nothing you can do in this case. This happened to me recently in one of the hotels.

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On 12/8/2018 at 12:53 PM, Mett Owens said:

So, i check firewall and antivirus. Still can't open port 8080... I think its blocked in router... but in Train and Home it will be OK and i can play normal. I can't reach to router setting, because iam now in lodging house.

Firewall.png

Open port 8080 means allow outbound connection to this port. The game does not use port 8080 in your interface 192.168.10.172

Lets do some checks

First run powershell. Then run follow command and post result

test-netconnection 89.163.234.93 -Port 8080 -InformationLevel Quiet
test-netconnection 89.163.234.93 -TraceRoute
netsh winhttp show proxy 
57 minutes ago, admin said:

if you are travelling some hotels or residences block ports and there is nothing you can do in this case. This happened to me recently in one of the hotels.

Let me disagree with you.
For example, OpenVPN working on  port 443 can solve most problems.

Edited by qw569
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1 hour ago, qw569 said:

 


test-netconnection 89.163.234.93 -Port 8080 -InformationLevel Quiet
test-netconnection 89.163.234.93 -TraceRoute
netsh winhttp show proxy 

 

PS C:\WINDOWS\system32> test-netconnection 89.163.234.93 -Port 8080 -InformationLevel Quiet
True
PS C:\WINDOWS\system32> test-netconnection 89.163.234.93 -TraceRoute


ComputerName           : 89.163.234.93
RemoteAddress          : 89.163.234.93
InterfaceAlias         : Wi-Fi
SourceAddress          : 192.168.11.134
PingSucceeded          : True
PingReplyDetails (RTT) : 27 ms
TraceRoute             : 192.168.10.1
                         188.75.159.17
                         188.75.176.57
                         172.16.222.5
                         188.75.144.1
                         88.86.98.141
                         88.86.96.195
                         185.229.189.2
                         0.0.0.0
                         185.229.189.13
                         81.30.145.50
                         62.141.47.194
                         89.163.234.93

PS C:\WINDOWS\system32> netsh winhttp show proxy

Current WinHTTP proxy settings:

    Direct access (no proxy server).
 

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25 minutes ago, Mett Owens said:

PS C:\WINDOWS\system32> test-netconnection 89.163.234.93 -Port 8080 -InformationLevel Quiet
True

 

True mean that your computer can communicate with port 8080.

So the router don't block port 8080.

Check port 7770

test-netconnection 89.163.234.93 -Port 7770 -InformationLevel Quiet
ipconfig /all

 

Edited by qw569
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PS C:\Users\Mettik> test-netconnection 89.163.234.93 -Port 7770 -InformationLevel Quiet
True
PS C:\Users\Mettik> ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Mettik
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Připojení k místní síti* 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : C8-21-58-DE-CA-02
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Připojení k místní síti* 4:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
   Physical Address. . . . . . . . . : CA-21-58-DE-CA-01
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 7265
   Physical Address. . . . . . . . . : E6-DA-45-AE-77-23
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::8159:49a2:68e2:eb7c%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.11.134(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.254.0
   Lease Obtained. . . . . . . . . . : středa 12. prosince 2018 19:48:13
   Lease Expires . . . . . . . . . . : středa 12. prosince 2018 20:36:31
   Default Gateway . . . . . . . . . : 192.168.10.1
   DHCP Server . . . . . . . . . . . : 192.168.10.1
   DHCPv6 IAID . . . . . . . . . . . : 216455749
   DHCPv6 Client DUID. . . . . . . . : 00-03-00-01-E6-DA-45-AE-77-23
   DNS Servers . . . . . . . . . . . : 192.168.10.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

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5 minutes ago, Mett Owens said:

PS C:\Users\Mettik> test-netconnection 89.163.234.93 -Port 7770 -InformationLevel Quiet
True

True mean that your computer can communicate with port 7770

Check firewall. All command run in powershell

Get-Service -DisplayName "*fire*"
netsh advfirewall show cur

Try to stop firewall

netsh advfirewall set currentprofile state off

Try to Run Naval Action

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Bonjour,

Dis moi Owens. Quelques messages plus haut, tu disais qu'avant tout fonctionnait. Ok.

Entre le moment où tout fonctionne, et le moment où tu as des problèmes, quelles ont été les changements significatifs au niveau :

de ton routeur,

de ta connexion

de ton PC.

tout est important.

cordialement, La Fayette

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20 minutes ago, qw569 said:

True mean that your computer can communicate with port 7770

Check firewall. All command run in powershell


Get-Service -DisplayName "*fire*"
netsh advfirewall show cur

Try to stop firewall


netsh advfirewall set currentprofile state off

Try to Run Naval Action

- Done

- Done

- Turn off FW

- Done 

- Still same 😥

 

Edit: 

PS C:\WINDOWS\system32> Get-Service -DisplayName "*fire*"

Status   Name               DisplayName
------   ----               -----------
Running  mpssvc             Firewall v programu Windows Defender


PS C:\WINDOWS\system32> netsh advfirewall show cur

Private Profile Settings:
----------------------------------------------------------------------
State                                 ON
Firewall Policy                       BlockInbound,AllowOutbound
LocalFirewallRules                    N/A (GPO-store only)
LocalConSecRules                      N/A (GPO-store only)
InboundUserNotification               Enable
RemoteManagement                      Disable
UnicastResponseToMulticast            Enable

Logging:
LogAllowedConnections                 Disable
LogDroppedConnections                 Disable
FileName                              %systemroot%\system32\LogFiles\Firewall\pfirewall.log
MaxFileSize                           4096

Ok.

Edited by Mett Owens
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